Summary
Overview
Work History
Education
Skills
Timeline
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Tanuja Boodhan

Linden,NJ

Summary

Accomplished Phlebotomist and Medical Assistant with a proven track record, enhancing patient care and specimen handling accuracy. Excelled in high-pressure situations, demonstrating exceptional communication skills and venipuncture expertise. Reduced contamination risks significantly, showcasing adaptability and commitment to quality control and patient confidentiality. Care-focused Phlebotomist bringing twelve-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Overview

19
19
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
11.2012 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Medical Assistant

Dr Narendra Patel
10.2009 - 11.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Customer Service Manager

Circle Line Ferry Inc.
07.2005 - 12.2008
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Education

GED -

Penn Foster Career School
Scranton, PA
06.2009

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • Butterfly needle technique
  • HIPAA Compliance
  • Patient confidentiality
  • Blood collection techniques
  • Communication abilities
  • HIPAA
  • Patient support
  • Quality Control
  • Paperwork Processing
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Medical Records Management
  • Medical office administration
  • Medical Records Maintenance

Timeline

Phlebotomist

Quest Diagnostics
11.2012 - Current

Medical Assistant

Dr Narendra Patel
10.2009 - 11.2012

Customer Service Manager

Circle Line Ferry Inc.
07.2005 - 12.2008

GED -

Penn Foster Career School

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Tanuja Boodhan