Results-driven store manager with proven expertise in leading teams, optimizing operations, and enhancing customer service. Skilled in multitasking and organization, with a strong focus on achieving operational excellence. I have worked with multi-cultural people in Europe and America. Having knowledge of four different languages I really enjoy working under inclusive culture.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Store Manager
Ali Petroleum Incorporation
Kerhonkson, NY
03.2024 - Current
Led daily store operations, ensuring adherence to company policies and procedures.
Managed inventory levels, optimizing stock availability and minimizing waste.
Trained and mentored staff, fostering a culture of customer service excellence.
Taking care of whole store and staff.
Frontend Team Lead
Walmart
Napanoch, NY
05.2017 - 09.2023
Coordinated project timelines and resources, ensuring timely delivery of high-quality feature.
Implemented best practices for code quality, resulting in reduced bugs and increased efficiency.
Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
Taking care of cashiers, cash office, cash registers, self checkout, customer service, price changes and making sure the whole front end of the store is presentable all the time to customers in positive way.
Used to lead a team of 40-50 associates.
Making work schedule for associates.
Education
Advance Diploma in Business Management (ABDM) - Business Management
Walthamstow Business College
London, England
01.2012
Bachelor of Commerce - Business Studies
National University
Gazipur, Dhaka, Bangladesh
09.2007
Higher Secondary Certificate (HSC) - Business Studies
Syed Abul Hossain College
Madaripur, Dhaka, Bangladesh
09.2001
Skills
Customer service
Problem-solving
Customer relations
Building team
Leading team
Time tracking
Working under pressure
Multitasking and organization
I know four different languages
I have Basic computer knowledge
Working under inclusive culture
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Store Manager
Ali Petroleum Incorporation
03.2024 - Current
Frontend Team Lead
Walmart
05.2017 - 09.2023
Advance Diploma in Business Management (ABDM) - Business Management
Walthamstow Business College
Bachelor of Commerce - Business Studies
National University
Higher Secondary Certificate (HSC) - Business Studies