Tanya Armas Orellana
Newmarket
Summary
Results-driven Specialty Team Leader known for high productivity and efficient task completion. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow. Excel at communication, problem-solving, and adaptability.
Overview
17
17
years of professional experience
Work History
Specialty Team Leader
Whole Foods Market BVL
02.2023 - Current
- Overseeing the department day-to-day operations
- Hiring new team members
- Merchandizing products according to Whole Food Foods set standards
- Providing training to current and new team members
- Performing inventory control
- Nurturing and creating a positive environment for all team members
- Maintaining a strong communication with store leadership and within my team
- Developing team members, into their next step in their career
- Providing outstanding customer service
- Delegating and setting clear expectations for the team
Specialty Assistant Team Leader
Whole Foods Market BVL
09.2021 - 02.2023
- Assisted the TL in all aspects of a day-to-day operations in the department
- Learned the importance of cross merchandizing and building up displays to increase sales opportunities
- Developed a close relationship with my fellow team working side by side with them, and earned their respect and trust
- Trained new team members in different areas of the department, as well as our buyer
- Maintain a successful communication with store leadership as well as within my team
- Provided a positive work environment for all and maintained team member happiness
- Demonstrated leadership skills by prioritizing, delegating and looking ahead on future issues.
Specialty Team Member
Whole Foods Market Melrose
10.2020 - 05.2021
- Provided great customer service
- Work together as a team
- Maintained all areas of the department clean and organized, and did all parts of the day-to-day production needs
Juice and Coffee Bar supervisor
Whole Foods Market Lynnfield
12.2019 - 04.2020
- Worked all areas of the Juice and coffee bar department
- Provided great customer service
- Trained new team members in the coffee area as well as the juice bar following recipes and showing them all methods of preparation for all our products.
- Purchased all the product needed for the department as well as supplies
Produce Team Member (juice bar)
Whole Foods Market Lynnfield
10.2018 - 12.2019
- Worked along with my team to provide great customer service and made sure all of our orders were filled accurately and in a timely manner.
- Participated in all aspects of the daily operations of the juice bar/coffee bar
- Provided great customer service for everyone
Specialty Order Writer
Whole Foods Market CRP
Boston
06.2013 - 05.2017
- Learned all the buying procedures to maintain our stock levels accurately
- Maintained a strong communication with the specialty leadership team
- Followed all standards to keep product fresh and rotated at all times
- Develop a strong relationship with our cheese vendors that in the long term facilitated with bringing new exciting products for our customers
Specialty Team Member
Whole Foods Market CRP
01.2011 - 06.2013
- Followed all standards to provide customers with the best quality cheese and specialty products
- Developed knowledge of cheese products
- Learned to work the coffee bar department
- Earned the respect of my fellow team
Front End Cashier
Whole Foods Market CRP
10.2009 - 01.2011
- Performed all tasks related to the register such as checking out customers, processing payments over the register, bagging their groceries, helping with product information, answering phone calls, processing coupons, providing great customer service, etc.
Skills
- Strong communicator
- Attention to detail
- Nurturing a positive enviroment
- Inventory control
- Excellent personal skills
- Merchandising
Timeline
Specialty Team Leader
Whole Foods Market BVL
02.2023 - Current
Specialty Assistant Team Leader
Whole Foods Market BVL
09.2021 - 02.2023
Specialty Team Member
Whole Foods Market Melrose
10.2020 - 05.2021
Juice and Coffee Bar supervisor
Whole Foods Market Lynnfield
12.2019 - 04.2020
Produce Team Member (juice bar)
Whole Foods Market Lynnfield
10.2018 - 12.2019
Specialty Order Writer
Whole Foods Market CRP
06.2013 - 05.2017
Specialty Team Member
Whole Foods Market CRP
01.2011 - 06.2013
Front End Cashier
Whole Foods Market CRP
10.2009 - 01.2011