Tanya Bazzell

• Developed strong client relationships to drive repeat business and enhance customer satisfaction.
• Conducted market research to identify potential clients and emerging trends in sales opportunities.
• Collaborated with team members to implement effective sales strategies, improving overall team performance.
• Provided training and mentorship to junior sales agents, fostering professional development within the team.
• Going door to door
• Putting out door hangers
• Signing Contracts for Selles/ Buyers
• Callbacks
• Trying to always keep a high conversion ratio
• Major Customer service
• Work with appfiles and MlS

Led regional operations to enhance team performance and drive sales growth

Analyzed market trends to identify opportunities for expansion and competitive advantage.

• Kept all properties above 95%
• Worked with seven properties, all of them distressed.
• Facilitated training programs that enhanced employee skills and promoted retention rates.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Established and maintained operational standards for all locations.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
• Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
• Boosted brand growth by devising strategic network and marketing tactics.
• Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
• Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
• Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
• Supervised various locations, enforcing high-quality standards of operation.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Reduced waste and pursued revenue development strategies

to keep department aligned with sales and profit targets.

• Developed and implemented community engagement strategies to enhance member interaction.
• Managed online platforms for community communication, ensuring timely responses and support.
• Organized events and workshops that fostered community collaboration and learning opportunities.
• Analyzed member feedback to identify areas for improvement in services offered.
• Renewal Campaigns
• Coordinated with local organizations to strengthen partnerships and expand community outreach efforts.
• Managed social media channels effectively for improved brand visibility and increased audience interaction.
• Produced reports about community activities to keep owners, directors and property managers informed.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Worked with all contractors on property
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
• Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
• Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
• Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
• Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
• Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
• Evaluated property conditions and recommended improvements.
• Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Collaborated with local authorities on safety initiatives, contributing to significant reduction in community-related incidents.
• Established mentorship program within community, pairing experienced members with new residents to facilitate integration and support.
• Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
• Increased community participation in volunteer events, coordinating with various organizations to offer wide range of opportunities.
• Developed user-friendly community portal, significantly improving access to information and resources for community members.
• Boosted community engagement by developing and implementing comprehensive social media strategy.
• Conducted surveys to gauge community needs, using insights to guide development of new programs and services.
• Monitored online forums and social media platforms to maintain positive community atmosphere and address any negative behavior.
• Fostered diverse and inclusive community environment, implementing initiatives that celebrated cultural differences and promoted equality.
• Evaluated community feedback, making data-driven decisions to continuously improve community management strategy.
• Negotiated with service providers to enhance community amenities, resulting in improved quality of life for residents.
• Initiated partnerships with local businesses, securing discounts for community members and strengthening local economic ties.
• Enhanced member satisfaction, responding promptly to inquiries and resolving issues in timely manner.
• Created monthly newsletter to keep community members informed about upcoming events, initiatives, and achievements.
• Organized annual community events, creating memorable experiences and strengthening bonds among members.
• Collected and maintained careful records of rental payments and payment dates.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Generated leads for sales and rental properties through cold calls and referrals.
• Communicated effectively with owners, residents, and on-site associates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Maximized rental income while minimizing expenses through effective planning and control.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Kept properties in compliance with local, state, and federal regulations.
• Coordinated appointments to show marketed properties.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Responded to Common Area Maintenance (CAM) inquiries.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.

• Facilitated property tours and showcased amenities to prospective tenants.
• Assisted in processing rental applications and verifying applicant information.
• Coordinated lease agreements and ensured compliance with company policies.
• Responded promptly to tenant inquiries and resolved maintenance requests efficiently.
• Maintained accurate records of leasing activities and tenant communications.
• Conducted move-in orientations for new residents, explaining community guidelines.
• Monitored market trends to provide insights on competitive pricing strategies.
• Collaborated with marketing team to promote available units through various channels.