Tanya Bennett

Review/ Update facility patient accounts for updated and accurate billing.

Audit pharmacy records for accurate billing practices. Identify any billing issues and resolve.

Work with facility and insurance if needed to secure coverage and/or change of med for optimal coverage.

Process patient, facility accounts, applying payments in billing software efficiently.

Process insurance accounts, applying payments in billing software. Balance daily deposit.

Contact clients with past due accounts to arrange payment options if needed.

Review SNF full census reports weekly for accurate processing/billing.

Monthly, run final census check.

Prepare excel reports for back data, create detailed invoices for each SNF.

Process monthly Perpetual Inventory reports. Compare to Accounting GL to identify concerning large discrepancies.

Review all patient statements for accuracy prior to printing/mailing. Identify past due accounts to alert patient. Identify credits on accounts to alert patient for possible refunds if needed.

Run weekly wholesale purchasing reports. Review reports for accuracy. Compare purchasing report to wholesaler invoice for any discrepancies. Code totals to accurate accounting fields.

Created multiple inventory and billing reports in Crystal program to streamline previous lenghtly reporting.

Coded Macros on multiple excel reports to save time.

Consistently look at current processes to identify potential time savers.

Coordinate with fellow coworkers for cross-training in various roles to provide back-up support.

Coordinate with co-workers to help train new hires.

Previous Additional Job Responsibilites:

Managed inventory levels for optimal stock. Maintained relationships with suppliers for best pricing options.

Built relationships with outside vendors for better pricing options to increase profit.

Processed quarterly Control inventory reports in compliance with DEA.

Twice a year, developed reports and worked with pharmacy staff for physical inventory counts at pharmacy.

After physical inventory, analyzed and identified discrepancies to resolve.

• Analyzed market trends to inform purchasing decisions and optimize inventory levels.
• Negotiated contracts with suppliers to secure favorable terms and pricing.
• Implemented cost-saving initiatives by identifying alternative sourcing options.
• Checked items received against items ordered by verifying receipts.
• Maintained and reviewed computerized records of items purchased and costs associated with purchases.
• Computed and created purchase orders to monitor stock levels for 16 retail pharmacies.
• Placed bulk orders to procure cost savings.
• Processed usage/on-hand reports of bulk items for all 16 pharmacies. Prepared orders, mailed/delivered in a timely manner.

• Managed inventory levels to ensure optimal stock availability and minimize shortages for 5 facilities.
• Streamlined ordering processes through effective use of inventory management software.
• Trained staff on proper inventory handling procedures and best practices.
• Conducted regular audits to maintain accuracy in medication and supplies inventory.
• Developed strategies to reduce waste and improve inventory turnover rates.
• Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
• Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.
• Collaborated with pharmacists to manage the controlled substance inventory, adhering to federal and state regulations.
• Completed physical inventory counts bi-annually
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

• Dispensed medications accurately and efficiently, ensuring compliance with pharmacy regulations.
• Managed inventory levels, conducting regular audits to reduce waste and optimize stock.
• Assisted pharmacists in preparing prescription orders, enhancing workflow efficiency.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Entered and processed patients' prescriptions into internal system.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.