Kari Nyenbrink
Deerfield Beach
Summary
Dynamic AR Billing Representative with extensive experience at NYU Langone, excelling in insurance verification and billing dispute resolution. Proven track record in enhancing revenue cycle management and fostering strong client relationships. Skilled in billing software and committed to delivering exceptional customer service while ensuring compliance with HIPAA regulations.
Overview
17
17
years of professional experience
Work History
AR Billing Rep II
Nyu Langone
Boynton Beach, FL
04.2025 - Current
- Processed patient billing inquiries, ensuring accurate and timely resolution of issues.
- Managed insurance verification and authorization processes to facilitate seamless patient care.
- Assisted in preparing billing statements by compiling necessary documentation and data entry.
- Collaborated with healthcare providers to clarify coding discrepancies and improve billing accuracy.
- Utilized billing software to track accounts receivable and update patient records efficiently.
- Researched and resolved unpaid claims, enhancing overall revenue cycle management efforts.
- Reviewed and solved account and billing discrepancies.
Collection Specialist
Billing Masters Inc
Deerfield Beach, FL
01.2013 - 04.2025
- Managed collections processes to ensure timely payments and minimize outstanding receivables.
- Developed and implemented strategies for improving customer communication and payment arrangements.
- Analyzed accounts receivable reports to identify trends and optimize collection efforts.
- Collaborated with clients to resolve billing disputes, enhancing customer satisfaction and retention.
- Led initiatives to enhance operational efficiency in collections processes, resulting in reduced payment cycles.
- Boosted overall collection efforts through building strong relationships with clients that fostered trust and open communication lines.
- Contributed to a positive work environment by providing support, guidance, and expertise to junior team members as they navigated complex collections situations.
- Researched accounts and completed due diligence to resolve collection problems.
Medical Insurance Biller
Round Valley Indian Health Center
Covelo, CA
02.2009 - 07.2012
- Processed and submitted medical claims to ensure timely reimbursement from insurance providers.
- Reviewed and verified patient information for accuracy before billing submissions.
- Collaborated with healthcare providers to clarify billing discrepancies and resolve issues.
- Trained new staff on billing procedures and use of electronic health record systems.
- Conducted audits of billing processes to identify areas for improvement and enhance accuracy.
- Mentored colleagues on best practices in medical coding and compliance regulations to maintain standards.
- Implemented efficient workflows that reduced claim processing times by streamlining documentation requirements.
Education
No Degree - Radiology
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Allendale High School
Allendale, MI07-2003
Skills
- Customer relations skills
- Microsoft office
- Collections
- Data entry experience
- Collections background
- Data entry expertise
- Payment collection
- Insurance claims
- Customer service
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Billing systems and software
- Decision-making
- Claim submission
- Customer engagement
- Claims processing
- Relationship building
- Insurance verification
- Client relationship management
- Research and due diligence
- Data research
- Collection practices
- Accounts receivable expertise
- Billing best practices
- Insurance confirmation
- Billing cycle management
- Billing dispute resolution
Timeline
AR Billing Rep II
Nyu Langone
04.2025 - Current
Collection Specialist
Billing Masters Inc
01.2013 - 04.2025
Medical Insurance Biller
Round Valley Indian Health Center
02.2009 - 07.2012
No Degree - Radiology
Grand Rapids Community College
High School Diploma -
Allendale High School