Tanya Boeggeman
Daphne,AL
Summary
Dedicated Service Center Support professional specializing in operational compliance, OS&D resolution, and customer service. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Service Center Support
FedEx Freight
Theodore, Alabama
11.1995 - Current
- Working as part of a team to reach service center goals and achieve compliance in operational areas
- Addressed overages, shortages, and damages (OS&D) to uphold operational standards.
- Provided customer service support to resolve inquiries and enhance client experience.
- Applied company policy to ensure compliance in office and operational functions.
- Billing from customer bills of lading to ensure proper movement of freight and invoicing per customer accounts
- Coordinated delivery appointments to ensure timely service and customer satisfaction
Education
Bachelor of Science - Business Administration
University of South Alabama
Mobile, AL06-1992
Skills
- Operational compliance
- OS&D resolution
- Customer service
- Communication skills
- Time management
- Customer relations
Timeline
Service Center Support
FedEx Freight
11.1995 - Current
Bachelor of Science - Business Administration
University of South Alabama