Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tanya Carriere

Summary

Expert in the areas of training and assessments with experience in obtaining results. Proven abilities in decision-making, advocating, interviewing, listening, problem resolutions, arbitrating, consulting, delegating, prioritizing, and leadership. Achievement in the areas of team performance, productivity, supervision, team building and implementation of policy and procedures. Observant individual with excellent interpersonal and communication skills that builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.

Overview

35
35
years of professional experience

Work History

Training Manager

One Hope United
11.2020 - Current
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.

Senior Public Service Administrator

Illinois Department Of Children & Family Services
01.2017 - 08.2020
  • Lead, planed, develop and oversaw the administration and integration of compressive child protective service for assigned areas within the region
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Collaborated with community members to develop and implement service initiatives.

Public Service Administrator

Illinois Department Of Children & Family Services
01.2000 - 01.2017
  • Monitored program performance and outcomes for successful delivery of services
  • Work with investigators to promote the health and well-being of individuals and families Restore families by helping parents to become more self-sufficient and increase their capacity for problem solving and coping
  • Collaborate with two or more professional; hospitals, law enforcement, or other community linking services to the family using multidisciplinary teams Attend court and appeal Hearings

Adjunct Professor

Governor State University
01.2006 - 01.2013
  • Taught Social Work courses, providing instruction to up to 320 undergraduate students.
  • Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
  • Developed and implemented Social Work curriculum for improved learning and student performance
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.

Mental Health Counselor

Heartgrove Behavioral Hospital
01.2005 - 01.2012
  • Responded to clinical inquiry calls from families or referring professionals
  • Completed crisis assessments which included the ability to assess current risk factors, family dynamics, health screen, treatment history and medication
  • Oversaw the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certification and coordination of care with Physician
  • Documented psychiatric services and responses to treatment in patient case files utilizing the SOAP method

Child Protection Investigator

Illinois Department Of Children & Family Services
01.1991 - 01.2000
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Child Welfare Specialist

Illinois Department Of Children & Family Services
01.1989 - 01.1991
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.

Education

Master of Arts - Social Work

University of Illinois At Chicago
Chicago, IL
05.1999

Bachelor of Arts - Social Work

Southern Illinois University Carbondale
Carbondale, IL
05.1987

Skills

  • Crisis Intervention
  • Behavioral Health Assessment
  • Discharge Planning
  • Referral Coordination
  • Patient Evaluation
  • Exceptional Problem Solver
  • Regulatory Compliance
  • Abuse and Neglect Reporting
  • Data Communications
  • Status Updates
  • Daily Reports
  • Workflow Processes

Accomplishments

    Proficient in Clinical Practice

    Completed Success Academy Management Program

    Proficient in Crisis Intervention

    Proficient in Intake Assessments

    Effective in developing Aftercare Staffings and Plans

    Mandated Reporter


Timeline

Training Manager

One Hope United
11.2020 - Current

Senior Public Service Administrator

Illinois Department Of Children & Family Services
01.2017 - 08.2020

Adjunct Professor

Governor State University
01.2006 - 01.2013

Mental Health Counselor

Heartgrove Behavioral Hospital
01.2005 - 01.2012

Public Service Administrator

Illinois Department Of Children & Family Services
01.2000 - 01.2017

Child Protection Investigator

Illinois Department Of Children & Family Services
01.1991 - 01.2000

Child Welfare Specialist

Illinois Department Of Children & Family Services
01.1989 - 01.1991

Master of Arts - Social Work

University of Illinois At Chicago

Bachelor of Arts - Social Work

Southern Illinois University Carbondale
Tanya Carriere