MOSES TETTEH CHRISTIAN
Melbourne
Summary
Dynamic professional with extensive experience at Devereux Foundation, excelling in staff supervision and crisis intervention. Proven ability to implement treatment plans and enhance client outcomes through effective communication and leadership. Recognized for outstanding analytical skills and a results-oriented approach, fostering a safe and therapeutic environment for individuals with behavioral challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor Manager In Training (SMIT) / Direct Care Professional
Devereux Foundation
Viera
11.2024 - 10.2025
- Staff supervision and Leadership: Supervise Direct Support Professionals, provide guidance, mentorship, and performance feedback. Conduct staff training (crisis intervention, trauma-informed care, safety protocols), Manage shift coverage and team coordination, Address staff issues such as performance improvement or disciplinary actions.
- Ensuring client safety and wellbeing: Maintain a safe therapeutic environment for clients, respond to crisis situations, behavioral incidents, or emergencies, Monitor clients with mental health or behavioral challenges, ensure staff follow proper behavior management and intervention techniques.
- Program Implementation and Treatment support: Help implement treatment plans and behavioral programs, ensure services meet clients’ emotional, social, physical, and developmental needs. Support clients with daily living skills and independence training and participate in the multidisciplinary treatment team (therapists, psychiatrists, nurses).
- Administrative and Documentation duties: Document and review clinical documentation and incident reports, ensure compliance with state regulations, agency policies, and accreditation standards, track client progress, data collection, and program outcomes communicate with client's team and clinicians when needed.
- Program and facility operations: Oversee daily operations of the residential or treatment program, ensure adequate staff-to-client ratios and coverage, coordinate activities and behavioral programs.
- Led crisis de-escalation and physical interventions during crisis situations, trained staff on clients' treatment plans, and applied trauma-informed care while adhering to safety procedures.
Direct Care Professional
Devereux Foundation
Viera
10.2022 - 11.2024
- Provide effective supervision to clients with particular emphasis on safety and therapeutic Boundaries.
- Always provide effective supervision to clients, with particular emphasis on safety and therapeutic boundaries.
- Identifying and responding to maladaptive behaviors from individuals in care, by looking out for triggers and warning signs, while implementing appropriate therapeutic approaches based on individuals’ specific treatment or Therapeutic Behavior guidelines.
- Implement proactive behavior strategies outlined in client's treatment plans, including reinforcement schedules and intervention strategies from the least.
- Instruct, model and practice written and verbal processing of behavioral choices in keeping with treatment plan protocol.
- Supervised clients while fostering a therapeutic and professional relationship.
- Also, ensuring appropriate boundaries and interactions, through teaching and modeling of these appropriate behaviors to the individuals. That is, maintaining a therapeutic and professional relationship with clients.
- Assisting and teaching clients in care with daily living skills, ensuring individual schedules are being followed, documenting both appropriate behaviors and inappropriate behaviors, while reinforcing and praising good behaviors.
- Document the behaviors of clients on paper and electronic systems.
Direct Support Professional
Greater Accra Regional Hospital
Accra
09.2018 - 02.2022
- Facilitated development of behavioral, social, money management, housekeeping, hygiene, and other skills to help individuals reach their highest potential.
- Completes and updates all daily, weekly, and monthly records, reports, logs, casework notes, administrative paperwork, fiscal reports, and medical records in an accurate, timely, and professional manner.
- Supported daily operations of residence following regulatory requirements, agency policy, and quality program standards.
- Completes and updates all daily, weekly, and monthly records, reports, logs, casework notes, administrative paperwork, fiscal reports, and medical records in an accurate, timely, and professional manner.
- Streamlined organization and maintenance of paperwork for patient evaluations, medication regimens, and personal mail.
Psychologist (Internship)
Accra Psychiatric Hospital
Accra
01.2017 - 08.2017
- Assisted psychiatrist in diagnosing clients and conducted ward rounds to monitor patient progress and treatment effectiveness.
- Performing basic psychological evaluations on patients.
- Administering Montreal Cognitive Assessment Basic (MoCA-B) text for clients.
- Performing Mental State Examination (MSE) during therapy.
- Assisting clients to check vitals before psych evaluations and therapy.
- Assisting clients to make folders.
- Data entry of client information.
- Developed and delivered engaging presentations on mental health topics to educate clients and staff.
- Collaborated with patients to create personalized healthy meal plans that align with dietary guidelines and restrictions.
Education
Bachelor of Science - Psychology
University of Cape Coast
Ghana05-2018
High School -
Suhum Senior High Technical School
Ghana05-2013
Skills
- Program oversight
- Care plan execution
- Clinical documentation
- Crisis intervention
- Compliance management
- Staff oversight
- Team management
- Analytical problem-solving
- Motivational leadership
- Leadership skills
- Training and mentoring
- Team collaboration
- Conflict resolution
- Ability to work under pressure
- Time management
- Shift flexibility
- Results oriented
- Goal orientation
- Employee motivation
- Task assignment
- Coaching
- Skill enhancement
- Active listening
- Expectation management
- Effective communication
- Oral and written communication
- Excellent interpersonal relations
- Humility
- Honesty
- Ability to work without supervision
- Team building
- Team building
- Staff training
- Coaching
References
- Wendell Normile, Viera Campus Administrator, Devereux Advanced Behavioral Health, FL Viera Campus, WNORMILE@devereux.org, 321-775-4890
- Marco Reali, Program Manager, Devereux Advanced Behavioral Health, FL Viera Campus, mreali@devereux.org, 321-349-4295
- Frantz Richelieu, Assistant Program Director, Devereux Advanced Behavioral Health, FL Viera Campus, fricheli@devereux.org, 321-243-1294
- Miss Maura Ntow-Kranny, Head of Clinical Psychology Unit, The Greater Accra Regional Hospital, Ridge, 0268531807 / 0507055862
- Dr. Evans Atito-Narh, Director, The School of Anaesthesia and Critical Care Ridge, 0271910468
Intern Experience
- Psychologist (Internship), Accra Psychiatric Hospital, Accra, Ghana, 01/01/17, 08/01/17, Assisting psychiatrist on duty in diagnosing clients., Performing basic psychological evaluations on patients., Assisting clients to make folders., Administering Montreal Cognitive Assessment Basic (MoCA-B) test for clients.
- Psychologist (Internship), Tema Community Hospital, Tema, Ghana Psychology Unit, 01/01/17, 08/01/17, Going on ward rounds to check up on admitted and non-admitted patients., Performing basic psychological evaluations on patients., Assisting clients to check vitals before psych evaluations and therapy.
Certification
DBT staff coach certified at Devereux Advanced Behavioral Health, Viera
Timeline
Supervisor Manager In Training (SMIT) / Direct Care Professional
Devereux Foundation
11.2024 - 10.2025
Direct Care Professional
Devereux Foundation
10.2022 - 11.2024
Direct Support Professional
Greater Accra Regional Hospital
09.2018 - 02.2022
Psychologist (Internship)
Accra Psychiatric Hospital
01.2017 - 08.2017
Bachelor of Science - Psychology
University of Cape Coast
High School -
Suhum Senior High Technical School