Summary
Overview
Work History
Education
Skills
References
Timeline
GeneralManager

Tanya Colmenero

Minneapolis,MN

Summary

Accomplished Senior Administrative Professional with 10+ years in leadership and operations. Skilled in anticipating needs, managing schedules, and fostering team development in high-pressure environments. Track record of improving efficiency and customer satisfaction while aligning with organizational goals. Proficient in strategic planning and operational enhancement, with a focus on effective communication and adaptability.

Overview

12
12
years of professional experience

Work History

General Manager

Beem Light Sauna
St. Louis Park, MN
06.2025 - Current
  • Drive sales growth by leading daily prospect calls, generating member sign-ups, and executing retention strategies.
  • Manage and track leads through CRM systems; successfully generated new business through social media engagement, yielding a 30% increase in online inquiries.
  • Supervise and coach a team of 10+ to achieve sales goals, enhance productivity, and deliver exceptional guest experiences in line with brand standards.
  • Collaborate with marketing to implement lead-generation campaigns, providing insightful performance reports on sales metrics and retention rates.
  • Support daily operations including scheduling, team oversight, and maintaining pristine studio standards for client satisfaction.

Retail Store Manager

Duluth Trading Company
Katy/ Bloomington, TX/ MN
12.2021 - 06.2025
  • Supported executive-level leaders and cross-functional teams in overseeing daily operations and staffing, driving store performance by 15%.
  • Increased store sales by 15% through strategic planning and training initiatives aimed at team empowerment.
  • Anticipated and resolved operational challenges, streamlining workflows and reducing discrepancies by 30%.
  • Ensured confidentiality and compliance with HR policies and business protocols, fostering a culture of integrity.
  • Mentored and developed a team of over 20 staff members, promoting a customer-first mindset and enhancing service delivery.

Retail Store Assistant Manager

Duluth Trading Company
Katy, TX
11.2020 - 12.2021
  • Collaborated with store leadership to surpass sales targets by 12%, contributing to overall business growth.
  • Managed complex schedules, inventory, and merchandising to improve operational efficiency and team performance.
  • Trained and coached staff on brand standards, ensuring service excellence and heightened customer engagement.

Project Supervisor

The Marker Group
Houston, TX
06.2018 - 09.2019
  • Identified process inefficiencies, leading to an operational cost savings of $250K.
  • Directed interdepartmental communication, scheduling, and resource coordination to enhance project execution.
  • Designed project tracking protocols that improved accuracy and reduced error rates by 25%.

Unit Administrative Assistant / Coordinator

Bay Area Medical Center
Webster, TX
09.2015 - 05.2018
  • Managed patient records using electronic health record systems while ensuring confidentiality and efficiency.
  • Coordinated scheduling across multiple departments to enhance staff availability.
  • Facilitated communication between medical staff and administrative teams for streamlined operations.
  • Organized office supplies and inventory to support operational efficiency.
  • Updated electronic filing systems with new and revised documents to maintain accuracy.
  • Assisted in preparing administrative documents and reports with attention to detail.
  • Conducted document audits to ensure compliance with regulatory standards.
  • Managed calendars and patient communications to uphold confidentiality.

Administrative Assistant

Houston Methodist St. John Hospital
Nassau Bay, TX
10.2013 - 09.2015
  • Facilitated interdepartmental communication to ensure smooth operational flow.
  • Assisted in maintaining accurate electronic health records for compliance purposes.
  • Addressed patient inquiries, delivering information on services and policies.
  • Organized filing systems for physical and electronic documents, ensuring record accuracy and confidentiality.
  • Managed confidential documents systematically, adhering to established protocols.

Education

Bachelor of Science - Fitness & Human Performance

University of Houston-Clear Lake
Houston, TX

Associate of Applied Science - Nuclear Medicine Technology

Galveston College
Galveston, TX

Skills

  • Microsoft Office Suite
  • Inventory management
  • Calendar coordination
  • Document control
  • Scheduling and planning
  • Executive support
  • Staff development
  • Performance coaching
  • Cross-functional collaboration
  • Budget management
  • Process optimization
  • KPI tracking
  • Logistics management
  • Training and development
  • Operational efficiency
  • Problem solving
  • Sales enhancement
  • Team supervision
  • Customer relationship management
  • Time management
  • Conflict resolution
  • Performance analysis

References

References available upon request.

Timeline

General Manager

Beem Light Sauna
06.2025 - Current

Retail Store Manager

Duluth Trading Company
12.2021 - 06.2025

Retail Store Assistant Manager

Duluth Trading Company
11.2020 - 12.2021

Project Supervisor

The Marker Group
06.2018 - 09.2019

Unit Administrative Assistant / Coordinator

Bay Area Medical Center
09.2015 - 05.2018

Administrative Assistant

Houston Methodist St. John Hospital
10.2013 - 09.2015

Bachelor of Science - Fitness & Human Performance

University of Houston-Clear Lake

Associate of Applied Science - Nuclear Medicine Technology

Galveston College

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