Summary
Overview
Work History
Education
Timeline
Generic

TANYA CROCKETT

Sioux Falls,SD

Summary

Personable Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.

Overview

19
19
years of professional experience

Work History

Business Development Specialist

Sanford Health
09.2023 - Current
  • Conducted regular meetings clients to build positive and productive relationships.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Expanded customer base by identifying needs and developing solutions
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.

Scheduling Specialist

Avera Cancer Institute
12.2022 - 06.2023
  • Helped patients to coordinate schedules and set appointments.
  • Answered phone calls and answered questions from patients.
  • Acted as first point of contact and set appointments for patients
  • Documented calls and appointments using Mosique.

Business Development Manager/Account Manager

LGC/Technopath Clinical Diagnositcs
07.2021 - 05.2022


  • ~$25M all new growth of business in ND, SD, MN, NE, IA, KS, MS, CO, WY, MT & ID
  • Call points: Laboratory, Supply Chain, Medical Director, & CEO/CFO
  • Selling Quality Control Products
  • Implemented health system(s) on same lot#/expiration date of Quality Control material

Territory Sales Executive

Beckman Coulter
10.2018 - 06.2021
  • Managed $11M territory which covered both ND & SD, along with parts of MN, IA, NE, and WY
  • Call Points: Laboratory, Supply Chain, Medical Director, Physicians (ED, Hospitalist & Cardiology), and CEO/CFO
  • Selling Capital Laboratory Instrumentation
  • Won "Central Region Award" in 2019 for obtaining over 100% in all three categories: CHEM/IA, HEME/UA, & IT; meaning this was the top award out of the entire central region, which consisted of 11 states

Territory Sales Consultant

Cardinal Health
06.2015 - 09.2018
  • Managed $9M territory which included SD and stretching into MN, NE, IA, and WY
  • Call points: Laboratory, Pharmacy, and Supply Chain
  • Selling laboratory products, small equipment, cold storage and instrumentation
  • Won "Sales Excellence Award" in 2016 & 2017 for over 100% in both categories: Branded & National Brand Products; coming in among the top 20 reps out of ~200 in the United States

Service Coordinator

Avera Health
10.2010 - 05.2015
  • Serviced SD territory and stretching into MN, NE, and IA
  • Call points: Laboratory
  • Upheld connectivity, contracting, and courier services for laboratories
  • Received Value Analysis Team award for teaching accounts the value of GPO's

Medical Laboratory Technician

Avera Sacred Heart Hospital
06.2008 - 10.2010
  • Client services for outreach hospitals and clinics in SE SD & NE area.

Medical Laboratory Technician

St. Michael’s Hospital
06.2005 - 06.2008
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques

Education

Bachelor of Science - Information Technology

National American University - Rapid City
Sioux Falls, SD
05.2016

Associate of Science - Medical Laboratory Technician

Mitchell Technical Institute
Mitchell, SD
05.2005

Timeline

Business Development Specialist

Sanford Health
09.2023 - Current

Scheduling Specialist

Avera Cancer Institute
12.2022 - 06.2023

Business Development Manager/Account Manager

LGC/Technopath Clinical Diagnositcs
07.2021 - 05.2022

Territory Sales Executive

Beckman Coulter
10.2018 - 06.2021

Territory Sales Consultant

Cardinal Health
06.2015 - 09.2018

Service Coordinator

Avera Health
10.2010 - 05.2015

Medical Laboratory Technician

Avera Sacred Heart Hospital
06.2008 - 10.2010

Medical Laboratory Technician

St. Michael’s Hospital
06.2005 - 06.2008

Bachelor of Science - Information Technology

National American University - Rapid City

Associate of Science - Medical Laboratory Technician

Mitchell Technical Institute
TANYA CROCKETT