Summary
Overview
Work History
Skills
Accomplishments
Certification
Work Availability
Work Preference
Software
Websites
Timeline
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Tanya Dabe

Tanya Dabe

Finance & Payroll
Xenia,OH

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Finance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
Certificate
26
26
years of professional experience

Work History

Payroll Specialist

First Diversity Staffing
Springfield, OH
10.2024 - 01.2025
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communications.
  • Performed calculations in overtime, holiday, vacation, and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records for approximately 500 employees into computer system and made adjustments to create accurate database for payroll processing functions.
  • Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
  • Identified and corrected payroll discrepancies, ensuring employees were paid accurately and fostering trust with workforce.
  • Calculated wages, deductions, and bonuses in accordance with company policy.

Sr. Personal Loan Specialist/Assistant Manager

OneMain Financial
04.1999 - 10.2024
  • Provided exceptional customer service throughout the entire loan lifecycle – from initial inquiry to final payment – fostering lasting client relationships built on trust and reliability.
  • Assisted clients in understanding credit scores, debt-to-income ratios, and other factors affecting their loan eligibility.
  • Proactively identifies solutions for customer experiencing credit issues by using critical thinking and good communication skills.
  • Managed approximately 100 past due collection calls, skip tracing, outside agency collections, and litigations.
  • Educate customers on the loan offers, terms, conditions, and optional insurance products.
  • Mentored junior team members, sharing expertise in underwriting criteria and best practices for successful loan processing and overall branch performance.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Skills

  • Attention to Detail
  • Multitasking
  • Analytical and Critical Thinking
  • Customer Service
  • Investigating discrepancies
  • Exceptionally organized
  • Auditing
  • Meeting deadlines
  • Financial counseling
  • Collections experience
  • Dependable and adaptable
  • Data collection

Accomplishments

  • Consistently received positive performance reviews.

Certification

Ohio Individual Resident - Major Lines - Life Insurance License #1183969

Ohio Notary Commission Certificate #2021-RE-838186

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceHealthcare benefitsFlexible work hours

Software

Microsoft Word, Excel, Teams, & Outlook

Timeline

Payroll Specialist

First Diversity Staffing
10.2024 - 01.2025

Sr. Personal Loan Specialist/Assistant Manager

OneMain Financial
04.1999 - 10.2024

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Tanya DabeFinance & Payroll