Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Davis

Jacksonville,Florida

Summary

Reliable customer service associate possessing impeccable sales record and exceptional customer service skills. Processes customer transactions, rotates merchandise and identifies and resolves customer conflicts. Commended for consistently contributing to company growth through successful business transactions.

Overview

29
29
years of professional experience

Work History

Task Associate

Ulta Beauty Inc.
11.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided product price information to customers.
  • Greeted customers and offered assistance for increased customer satisfaction.

Front End Associate/Photo Lab Technician

CVS Pharmacy
02.2005 - 08.2010
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Developed and processed film and picture CDs
  • Operated photo department cash register to scan items and process checks and credit card transactions.

Stock Clerk

Michales
07.2003 - 01.2005
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.

Hair Salon Receptionist

JC Penny Salon
05.2001 - 08.2002
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Handled payments and processed credit card transactions.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Hair Salon Receptionist

Belk
04.2000 - 05.2001
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Handled payments and processed credit card transactions.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Updated customer records and maintained accurate client information.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collect payments, processed transactions and updated relevant records.

Photo Lab Supervisor

Eckerd Drugs
06.1997 - 01.2000
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Changed water and air filters on photo equipment to keep equipment in optimum condition.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Provided high level of assistance to customers regarding special photo projects.
  • Developed film and produced prints according to customer specifications.
  • Processed and handled film, negatives and prints in accordance with quality standards.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Adhered to procedures regarding proper storage and disposal of photographic chemicals and solutions.
  • Updated tags, displays and signage for special promotions.

Cashier

Eckerd Drugs
07.1995 - 05.1996
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Bishop Kenny High School
Jacksonville, FL
05.1996

Skills

  • Returns Policies
  • Photo Technology
  • Customer Inquiries
  • Cash Register Operations
  • Customer Needs Assessments
  • Customer Experience
  • Photo Printing
  • Photo Processing
  • Cash Handling
  • Retail Knowledge
  • Credit and Cash Transactions
  • Engaging with Diverse Customers
  • Stockroom Rotation
  • Customer Assistance
  • Cash Register Operation

Timeline

Task Associate

Ulta Beauty Inc.
11.2023 - Current

Front End Associate/Photo Lab Technician

CVS Pharmacy
02.2005 - 08.2010

Stock Clerk

Michales
07.2003 - 01.2005

Hair Salon Receptionist

JC Penny Salon
05.2001 - 08.2002

Hair Salon Receptionist

Belk
04.2000 - 05.2001

Photo Lab Supervisor

Eckerd Drugs
06.1997 - 01.2000

Cashier

Eckerd Drugs
07.1995 - 05.1996

High School Diploma -

Bishop Kenny High School

Similar Profiles

CREATE PROFILE
Tanya Davis