Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya DeShaw

Columbia Falls,MT

Summary

Dynamic professional with extensive experience in patient safety monitoring at Logan Health Care Center, excelling in staff training and customer service. Proven ability to enhance patient care protocols and ensure safety through vigilant observation and timely interventions. Skilled in equipment inspection and committed to maintaining high standards in facility maintenance.

Overview

13
13
years of professional experience

Work History

Patient Safety Monitor

Logan Health Care Center
Kalispell, Montana
01.2025 - Current
  • Observes patient care practices to detect potential risks or errors in medical procedures. Engages virtually with high-risk patients based on the functionalities of Care View software, conducting virtual rounds.
  • Collaborated with medical staff on developing effective strategies for reducing preventable adverse events.
  • Monitors protocol and detects worsening conditions for timely interventions.
  • Summon nursing staff for assistance, and report and document patient safety issues or behaviors. Responds to patients through the CareView audio calling system.
  • Operates the CareView Camera system and keeps track of cameras and patient room numbers throughout the hospital, printing bed event reports for each one camera returned, and is responsible for printing end of shift report for medical record keeping.

House Cleaner/House and Pet Sitter

Self Employed Services
Columbia Falls, MT
11.2022 - Current

Contracted with Client 1, duties include regular house cleaning twice a month, house sitting while the client is on vacation

Lead Custodian

United Methodist Church
Columbia Falls, MT
09.2020 - Current
  • Maintains inventory closet and consults with church secretary on supplies needed
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Portrait Photographer

Self Employed Web
Columbia Falls, MT
01.2013 - Current
  • Conducted on-location photography sessions, adapting to various environments and lighting conditions.
  • Assisted in the planning and execution of exhibit displays
  • Photographed special events, parties, and portraits.
  • Planned poses for subjects based on clients' desires and themes of the shoot.
  • Retouched photographs to enhance quality or create desired effects.

Custodian

Columbia Falls School District 6
Columbia Falls, MT
09.2015 - 01.2025
  • Operated industrial cleaning equipment.
  • Cleaned and sanitized all classrooms and common areas.
  • Maintained janitorial supplies, ordered inventory
  • Responsible for training new employees.

Cashier

Smiths Food And Drug
Columbia Falls , MT
08.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services. Stocked shelves as needed
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

*Highlight* skills and personality were unknowingly tested, and rewarded by a secret shopper by giving me an excellent score and receiving a gift card for my professionalism and friendliness.

CSR,Credit Card Help

Bank of America
Columbia Falls, MT
04.2021 - 08.2021
  • Provided customer service support to cardholders by responding to inquiries, resolving complaints and providing guidance on fees and transactions.
  • Handled customer inquiries and complaints in a timely manner.
  • Performed account maintenance activities such as updating client information in databases.
  • Updated job knowledge by participating in educational opportunities.

Education

Clerical/Secretary

Flathead Valley Community College
Kalispell, MT
1991

Skills

  • Staff Training
  • Cash Handling
  • Customer Service
  • Facility Maintenance
  • Problem solving
  • Communication skills
  • CareView operation
  • Healthcare collaboration
  • Incident reporting
  • Adaptability

Timeline

Patient Safety Monitor

Logan Health Care Center
01.2025 - Current

Cashier

Smiths Food And Drug
08.2023 - 01.2024

House Cleaner/House and Pet Sitter

Self Employed Services
11.2022 - Current

CSR,Credit Card Help

Bank of America
04.2021 - 08.2021

Lead Custodian

United Methodist Church
09.2020 - Current

Custodian

Columbia Falls School District 6
09.2015 - 01.2025

Portrait Photographer

Self Employed Web
01.2013 - Current

Clerical/Secretary

Flathead Valley Community College
Tanya DeShaw