Tanya Dickerson

Oversaw front desk operations, including patient check-in, screenings, insurance verification, and copayment collection.

Manage the healthcare needs of 50+ students with traumatic brain injuries in a residential school setting. Coordinate medical and dental appointments, referrals, consents, and communication with DCF workers. Maintain comprehensive tracking of appointments, ER visits, vaccinations, physicals, and dental care, and oversee virtual psychiatric clinics and meetings. Organize on-site health clinics and provide administrative and logistical support to senior leadership.

Conduct patient triage, including obtaining vital signs and medical histories prior to provider visits. Perform point-of-care testing, manage anticoagulation patients, handle prescription refills and prior authorizations, administer injections, communicate lab results, and provide discharge education. Maintain exam rooms, manage documentation, and respond to patient medical inquiries.

Obtained vital signs, patient history, and triaged patients prior to provider evaluation. Performed diagnostic tests (UA, strep, flu), ordered X-rays, drew blood, administered injections and oral medications, removed IVs, and provided patient education at discharge.

Obtain patient history and vital signs, perform point-of-care testing, administer immunizations, and conduct EKGs. Coordinate specialist appointments, testing, imaging, and prior authorizations. Monitor PT/INR results, communicate lab results and follow-up instructions to patients, and maintain exam room and office supply inventory. Proficient in Caretracker and EPIC EMR systems.

Collected patient histories and vital signs, secured prior authorizations for MRIs and prescriptions, and ordered diagnostic tests including X-rays and lab work. Managed patient scheduling, medication refills, specialist referrals, exam room preparation, inventory control, and supply ordering. Proficient in EMR systems including EPIC, IDX, and Cadence.

Managed daily outpatient clinic operations and patient flow, including staff recruitment, scheduling, and overseeing the externship program. Handled patient scheduling, insurance verification, and workers’ compensation fee negotiations. Collected vital signs and assisted physicians with minimally invasive procedures, operating equipment such as C-arm fluoroscopy, radiofrequency lesioning devices, and patient monitors.