Tanya Dobrowolski
Medical Oncology Hematology Consultants
Rising Sun,MD
17
years of professional experience
Detail-oriented Scheduler with 2 years of experience in front-facing roles. Proven ability to manage schedules effectively while fostering positive interactions with patients. Seeking a remote position to enhance work-life balance and contribute to a team that values dedication and high performance.
Work History
Scheduler II
1 Year 2 Months- Answer incoming calls to address patient inquiries and facilitate communication
- Assist patients with check-in to ensure smooth office flow
- Add on urgent same day patients
- Check-out patients
- Schedule follow up appointments to maintain continuity of care
- Schedule chemotherapy Infusions/Injections
- Fax imagining requests, referral and consultation orders to ensure comprehensive care
- Manage daily schedules for multiple healthcare providers, ensuring seamless workflow across departments.
- Coordinate patient appointments to optimize scheduling efficiency and reduce wait times.
- Collaborate with medical staff to resolve scheduling conflicts, enhancing overall operational effectiveness.
- Led initiatives to enhance customer service standards within the scheduling department, fostering positive patient experience.
- Identify best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Schedule STAT requests for patients
OBGYN Scheduler
5 Months- Facilitated patient intake process for smooth scheduling
- Verified patient demographics and insurance information for accurate billing and service delivery
- Processed patient copayments at the front desk
- Check out patients
- Documented lab draw information accurately in records
- Print out orders for next appointment
- Assisted patients with checkout and appointment scheduling
- Coordinated follow-up appointments to ensure continuity of care
- Generated printed orders for patient follow-up appointments
Document Imaging Clerk
5 Months- Picked up inpatient discharge documents to ensure timely processing
- Organized documents by department for streamlined retrieval and processing
- Batched and scanned documents at onsite location for efficient processing.
- Pickup inpatient discharge documents
Genetic Assistant
9 Years 8 Months- Collected patient records and entered into Progeny database to ensure accurate data management
- Developed comprehensive patient pedigree to accurately document family medical history.
- Finalized patient pedigree following consultation to ensure accuracy in patient records.
- Fulfilled requests for external medical records to ensure continuity of care.
- Scan patient records and send to HIMS
- Led project for MSI/IHC data, coordinating efforts to enhance genetic analysis capabilities
Bone Marrow Administrative Assistant
3 Years 8 Months- Ordered and tracked department inventory to ensure availability of essential supplies
- Gathered patient data during consultations
- Track patient outcomes and report data
- Faxed requested patient records to expedite information sharing with healthcare providers
- Monitored patient outcomes in clinical setting and reported data
INBRE Coordinator for College Students
10 Months- Oversaw INBRE fund management to ensure proper allocation and usage of resources.
- Developed INBRE application to facilitate program enrollment and participation.
- Fielded student inquiries about program details to enhance understanding and participation
- Select top candidates and forward to program director
- Tracked and input selected student data to maintain accurate program records
- Organize and set up end of program student presentations
Unit Clerk
6 Months- Admit and discharge pediatric patients
- Tracked and entered patient data to ensure accurate medical records
- Submitted medication orders from doctors to facilitate timely patient care
- Updated patient whiteboard to provide real-time information for care team
- Answer patient call bells
- Monitored and organized supply room inventory to ensure availability of medical supplies.
Education
High School Diploma
- Microsoft Word
- Microsoft Excel
- Outlook
- PowerChart
- DHIN
- Revenue Cycle
- Progeny
- Bone Marrow Database
- Athena
- IKnowMed
Skills
Proficient with daily tasks
Prioritize workflow
Strong interpersonal skills
Great attention to detail
Adaptable to change
Strong work ethic
Computer skills
Positive attitude
Eager to learn
Customer service
Teamwork and collaboration
Effective multitasking
Schedule management
Telephone etiquette
Medical terminology
Knowledge of support area
Attention to detail
Critical thinking
Problem-solving
Patient scheduling
Timeline
Scheduler II
Medical Oncology Hematology Consultants
08.2025 - CurrentRead More
OBGYN Scheduler
Christiana Care
02.2025 - 07.2025Read More
Document Imaging Clerk
Christiana Care
07.2024 - 12.2024Read More
Genetic Assistant
Christiana Care
04.2014 - 12.2023Read More
Bone Marrow Administrative Assistant
Christiana Care
08.2010 - 04.2014Read More
INBRE Coordinator for College Students
Christiana Care
10.2009 - 08.2010Read More
Unit Clerk
Christiana Care
04.2009 - 10.2009Read More
Elkton High School
High School Diploma
Read More