Tanya Efterfield
Fargo,ND
Summary
Detail-oriented Housekeeper with a proven track record of maintaining high cleanliness standards and enhancing guest satisfaction through efficient service.
Overview
4
4
years of professional experience
Work History
Housekeeper
Fargo Inn And Suites
1025 38th St S.
02.2025 - Current
- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Executed daily cleaning tasks efficiently, ensuring high levels of guest satisfaction.
- Assisted with laundry services, ensuring timely availability of clean linens and towels.
- Utilized cleaning equipment and chemicals safely while following established procedures.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Head Housekeeper
Housekeeping
1635 42nd St. SW
01.2024 - 01.2025
- Supervised daily operations of housekeeping staff to ensure high standards of cleanliness and organization.
- Implemented training programs for new hires, enhancing team efficiency and productivity.
- Coordinated schedules for housekeeping personnel, optimizing labor allocation and workflow.
- Developed cleaning protocols aligned with industry standards to maintain guest satisfaction and safety.
- Conducted regular inspections of guest rooms and public areas to uphold quality assurance measures.
- Managed inventory of cleaning supplies and equipment, ensuring availability and compliance with budget constraints.
- Resolved guest complaints related to housekeeping services promptly, improving overall customer experience.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
Education
High School Diploma -
West Fargo High
West Fargo, ND05-1999
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Flooring
- deep cleaning appliances and fixtures
- Mopping and sweeping
- Vacuuming and sweeping
- Chemical handling
- Window washing
Languages
English
Full Professional
Timeline
Housekeeper
Fargo Inn And Suites
02.2025 - Current
Head Housekeeper
Housekeeping
01.2024 - 01.2025
High School Diploma -
West Fargo High