Tanya Elrod

Senior Cashier

Target

09.2012 - Current

Collaborated with team members to achieve store targets and improve overall performance.
Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
Supported store promotions by accurately applying discounts and informing customers of special offers during checkout process.
Stayed informed on company policies, allowing prompt response to questions from both colleagues and customers.
Managed high-stress situations effectively, maintaining professionalism and composure throughout busy periods or difficult interactions.
Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
Liaised between customers and management when resolving complex issues that required higher-level intervention.
Demonstrated expertise in operating various point-of-sale systems, ensuring quick adaptation to any changes or updates.
Increased productivity within the cashier team by offering support during peak hours or staff shortages.
Contributed to loss prevention efforts by vigilantly monitoring the cashier area for potential theft or other issues.
Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.
Processed returns and exchanges seamlessly, preserving customer goodwill while adhering to store policies.
Provided exceptional customer service, leading to increased loyalty and return visits from patrons.
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Communicated with customers and team members to solve problems.
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items, and join reward programs.
Operated POS cash register and equipment to collect payments.
Increased customer loyalty and retention.
Processed refunds and exchanges in accordance with company policy.