Beatriz Moreno

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
• Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
• Accepted payments and updated accounts with latest information.
• Maintain accurate drawer count, mailing title work, inventory and prepare office before and after closing.

• Administer, track, and evaluate all new hire orientation and onboarding training in accordance and compliance with the Complex People Pillar/Onboarding Program
• Supervise new-hires during the training period and make recommendations to management and/or Human Resources regarding training needs, concerns, and continued employment
• Manage and support onboarding coordinators that worked directly for me as well as the orientation trainer
• Making sure retention was being met between all new hires that were in the Onboarding Program
• Insuring alchemy completions were being met during orientation process

• Providing new employees with basic information about the employer such as company policy, implementing safety procedures, hiring employees in SAP, giving facility tours, managing documentation and complying with company confidentiality

• Providing new employees with basic information about the employer such as company policy, implementing safety procedures, hiring employees in SAP, giving facility tours, managing documentation and complying with company confidentiality
• Making sure all new hires were hired through the program Workday, scanning all new hires documents and ensuring all signatures/dates were completed for audit purposes

Assigned to line 2, producing multiple chainsaw styles.

I made sure that all parts were assembled and any parts that did not meet company expectations I sent back to be repaired.

I also worked in quality assurance on the fabrication side to ensure all checks/signoffs and machines met company expectations. Those that did not I had to make notes and reports to the direct machine operators to help fix any issues that need to corrected.