Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Tanya Elthorp

Tanya Elthorp

Mohawk,NY

Summary

Dynamic Senior Account Manager with extensive experience in the aviation industry, excelling in managerial roles that drive innovation and efficiency. Proven track record of fostering strong client relationships and delivering measurable results through strategic communication and team collaboration. Recognized for a commitment to accountability and an approachable demeanor, enhancing team performance and customer satisfaction. Aiming to leverage expertise in account management to contribute to organizational growth and success.

Overview

18
18
years of professional experience

Work History

Senior Account Manager

JETNET
Utica, NY
02.2024 - Current
  • Utilize CRM tools to track client interactions, sales opportunities, and account history.
  • Spearheaded sales strategies to drive client acquisition and retention within the aviation industry.
  • Cultivated relationships with key decision-makers, resulting in revenue growth.
  • Delivered customized solutions using JETNET’s market intelligence and analytics tools to address client needs.
  • Represent JETNET at industry events such as NBAA, Schedulers & Dispatchers, HAI, Oshkosh, and other Regional events, expanding professional networks and brand visibility.
  • Collaborated with cross-functional teams to align sales initiatives with marketing strategies.
  • Consistently exceeded quarterly and annual sales targets.

Dealer & End User Research and Product Sales

JetNet
Utica, NY
04.2007 - 08.2024
  • Gather information on aircraft ownership, including private owners, corporate operators, and government entities.
  • Track operational details like base location, fleet usage, and maintenance practices.
  • Confirm ownership changes, corporate affiliations, and usage patterns to maintain an accurate database.
  • Regularly update records with changes in the internal database.
  • Make outbound calls and send emails to high net worth individuals to obtain owner and operator verification.

Research Manager

JetNet
Utica, NY
08.2022 - 02.2024
  • Oversaw the process of gathering and organizing essential information.
  • Manage the collection of aviation data, including aircraft transactions, ownership details, fleet composition, and market trends.
  • Established protocols to confirm accuracy of collected data.
  • Supervise the organization, updating, and integration of data into JETNET’s systems.
  • Manage a team of researchers, providing direction, support, and regular feedback.
  • Ensure team members are skilled in data collection techniques, analytics tools, and industry knowledge.
  • Work cross-functionally with sales, marketing, and product teams to ensure research aligns with company objectives.
  • Explore new tools, methodologies, and data sources to improve the scope and efficiency of JETNET’s research efforts.
  • Stay updated on the latest developments in the aviation industry and incorporate emerging trends into the company’s offerings.
  • Provide insights to the product team for enhancing JETNET’s solutions based on research findings and market demands.

Education

High School Diploma -

Gregory B. Jarvis
Mohawk, NY
06-2003

Skills

  • Database management
  • Staff management
  • Digital marketing
  • Excellent negotiation skills
  • Goals and performance
  • Sales tactics
  • Cold calling
  • Scheduling
  • Sales expertise
  • Trend forecasting
  • Partnership development
  • Leadership management trained
  • Revenue generation
  • Systems and software expertise
  • Territory management
  • Customer relations

Timeline

Senior Account Manager

JETNET
02.2024 - Current

Research Manager

JetNet
08.2022 - 02.2024

Dealer & End User Research and Product Sales

JetNet
04.2007 - 08.2024

High School Diploma -

Gregory B. Jarvis

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Tanya Elthorp