Tanya Felder

• Coordinate the dispatching process by implementing an automated system that matched technicians with relevant skills to specific jobs.
• Collaborated cross-functionally with other departments to resolve scheduling conflicts and streamline operations.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.

Provided exceptional customer support by addressing inquiries.

• Educate customers on benefits of life insurance.
• Maintain all insurance documents and transactions in a confidential way.
• Evaluate current insurance policies and recommend additional coverage when needed.

• Organize, sort, case and delivered mail and parcels
• Ensure adherence to delivery protocols and safety standards.
• Responded to all inquiries from the general public in a prompt and professional manner

• Recommended products and specials tailored to customer needs.
• Take payments over the phone and in person.
• Keep store organized, neat and clean.