Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tanya Folsom

Tanya Folsom

Chelan,WA

Summary

I owned and operated Short Cuts hair salon in Chelan Washington for 18 years. I closed my business in 2023 to be my father's full-time caregiver. Now that I am semi-retired, I am looking for a remote work from home position either full time or part-time. I am a very detail-oriented individual with exceptional communication and project management skills. I have the ability to handle multiple tasks effectively and efficiently in fast-paced environments. I am recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success.

Overview

25
25
years of professional experience
2
2
Certification

Work History

Merchandiser

Smith Gardens
04.2025 - Current


  • Developed compelling product displays to enhance customer engagement and drive sales.
  • Assisted in maintaining a clean, organized store environment to enhance overall shopping experience.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.

Caregiver

Consumer Care Direct
12.2022 - 06.2025
  • Provided daily personal care and support to clients, ensuring comfort and dignity.
  • Monitored client health and reported changes to healthcare professionals promptly.
  • Developed individualized care plans in collaboration with clients and families.
  • Maintained a clean and safe environment for clients, adhering to safety protocols.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Salon Owner/Operator - Short Cuts

Self Employed Services
04.2005 - 10.2023
  • Managed daily salon operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored staff on best practices for customer engagement and service delivery.
  • Oversaw inventory management, ordering supplies to maintain optimal stock levels.
  • Implemented scheduling systems to enhance appointment efficiency and minimize wait times.
  • Cultivated strong client relationships through personalized service and follow-up communications.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Kept all building areas and equipment functional and well-organized to promote business performance
  • Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Education

Cosmetologist - Hair, Skin, Nails, Barbering

The Academy of Hair Design
Wenatchee, WA
08.2001

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Time management
  • Multitasking
  • Customer service
  • Adaptability and flexibility
  • Organizational skills
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Decision-making
  • QuickBooks proficient

Certification

Caregiving,

Licensed cosmetologist

Timeline

Merchandiser

Smith Gardens
04.2025 - Current

Caregiver

Consumer Care Direct
12.2022 - 06.2025

Salon Owner/Operator - Short Cuts

Self Employed Services
04.2005 - 10.2023

Cosmetologist - Hair, Skin, Nails, Barbering

The Academy of Hair Design

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