Tanya Griszell-Stephens
Atlanta,GA
Summary
Student-centered professional with over seven years of experience supporting academic and administrative operations within Spelman College’s Division of Student Affairs. Demonstrated success in guiding students through complex processes with compassion, precision, and confidentiality. I am skilled in enrollment coordination, student communication, and data-driven decision-making. Deeply committed to Spelman’s mission of expanding educational access through eSpelman’s innovative online learning environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant (Counseling Center)
Spelman College
08.2019 - Current
- Serve as the first point of contact for students seeking counseling support; conduct intake assessments and ensure a seamless, confidential service process.
- Manage scheduling, student databases, and health records while protecting sensitive information in compliance with FERPA and HIPAA.
- Coordinate daily office operations, including appointment management, vendor payments, contracts, budget transfers, and financial reconciliations.
- Manage, design, and distribute digital communication, including newsletter, social media content, and event productions, to strengthen student engagement.
- Collaborate across departments to improve workflow efficiency and ensure high-quality support for students and staff.
- Analyze departmental data to monitor service utilization and identify trends that inform students support strategies.
- Training- Collaborated with counseling center staff in the planning and execution of a campus-wide training related to being Trauma Informed
Community Service & Bonner Fellow Coordinator/Interim Fellow
Ajilon (Spelman College Temporary)
09.2018 - 05.2019
- Planned and managed large-scale community service programs for over 2,000 students, fostering engagement, responsibility, and leadership skills.
- Partnered with campus departments and community organizations to develop service-learning opportunities aligned with institutional values.
- Oversaw logistics and transportation for community and volunteer programs, ensuring compliance with safety and budgetary guidelines.
- Created marketing materials, web content, and social media assets to increase participation and visibility for service programs.
- Verified, tracked, and reported student participation and service hours in accordance with Bonner Foundation standards.
- Assist community partners in recruiting student volunteers.
- Planned and executed Spelman’s MLK Day and Alternative Spring Break service trips for the entire student, faculty, staff, and alumni population.
Education
Master of Education - Higher Education Administration
Georgia State University
Atlanta, GA05-2026
B.S. - Education
Mercer University
Atlanta, GA12-2013
Skills
- Excellent Cross-functional Collaborator
- Enrollment & Admissions Coordination
- Student Communications & Support
- CRM & Database Management (Banner, EHR Systems, Microsoft Office, Google Workspace)
- Application Workflow & Process Optimization
- Budget & Purchasing Administration
- Student Retention & Engagement Strategies
- Confidentiality & FERPA Compliance
- Social Media & Digital Outreach Management
- Customer service
- Office administration
- Administrative support
Timeline
Administrative Assistant (Counseling Center)
Spelman College
08.2019 - Current
Community Service & Bonner Fellow Coordinator/Interim Fellow
Ajilon (Spelman College Temporary)
09.2018 - 05.2019
B.S. - Education
Mercer University
Master of Education - Higher Education Administration
Georgia State University