Tanya Hodgson
Homestead,FL
Summary
To work in a service environment that allows me to gain knowledge and grow.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
24
24
years of professional experience
Work History
CPA Assistant
Riesco & Company, LLC
07.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Volunteer
West Hialeah Gardens Elementary School
08.2013 - 01.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Cashier
Kohls Department Store
05.2020 - 10.2020
- My responsibilities were to ring up customers, and make sure the shelves at the store stayed fully stocked. I helped customers with anything they needed and placed online orders.
Data Entry Clerk
Patriot Engineering Services
07.2008 - 02.2009
- My responsibilities were to input customer orders in our system and get the best price for the supplies asked from our customers. Then I had to verify that information with the customer and get a final ok from them to ship the goods once payment was made.
Receptionist
Financial Lending Solution
08.2006 - 10.2006
- My daily duties are to open up the business every morning, answer phones, make check-up phone calls, make copies, create letterheads, fax documents, organize paperwork, file paperwork and create files.
Collections/Receptionist
S.P.E.C.
03.2006 - 04.2006
- My daily duties for half of the day include but are not limited to collecting payments, applying payments, and applying dates of service to patients. The other half of the day I check in patients, receive payments for services rendered, make copies, create files, and answer phones.
Secretary
Camillus Health Concern
10.2005 - 10.2005
- Office administration such as data entry, scheduled and organized staff meetings, helped with inventory, made orders for the different departments, and helped organized a special funding from the government.
Secretary
Computer Electric
09.2005 - 09.2005
- My daily duties were to assign the workers to their position for that day, answered the telephones, made copies, kept files in order, customer service, schedule and confirm appointments.
Treasurer
Commerce Bank
05.2004 - 08.2004
- Made sure all the currencies were updated in the computer daily by using Microsoft Office Tools. Microsoft Excel was used for calculating the daily changes of worldwide currencies using the currencies from the day before and the current day. Using Microsoft Word, I would detail the daily changes and have them emailed to the correct correspondents.
Customer Service Representative
Coral Gables Dry Cleaning
06.2003 - 11.2003
- Customer service, answering the telephones, data entry, balancing of monetary transactions, meeting deadlines retrieving items for customers, and opening of the facility to provide services.
Front Desk Clerk
Courtyard by Marriott Hotel
05.2002 - 01.2003
- Provided Customer Service to hotel guests, answer the telephones, made and canceled hotel reservations, schedule transportation for guests to and from the airport, booked cruises and restaurant reservations. If there were special events going on, the proper measures were always taken for the guests to have the most pleasant experience.
Operations/Cashier
Best Buy Inc.
11.2001 - 01.2002
- Provided customer service and speedy efficient service. I greeted the customers as they came in and assisted them in finding the item they wanted. I opened and closed the store on certain days and assisted with inventory. If there was an unhappy customer, I oversaw getting the problem resolved and exceeding the expectations of solving the problem through the eyes of the customer.
Education
Bachelor of Science - undefined
University Of Phoenix
03.2023
Business Management
Miami-Dade College
Miami, Florida11.2002
High School Diploma - undefined
Coral Gables Senior High
Coral Gables, Florida06.2001
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- OneNote
- Excel and Google Sheets Spreadsheets
- Outlook
- Quickbooks
- SmartVault
Languages
Spanish
Native or Bilingual
Timeline
CPA Assistant
Riesco & Company, LLC
07.2022 - Current
Cashier
Kohls Department Store
05.2020 - 10.2020
Volunteer
West Hialeah Gardens Elementary School
08.2013 - 01.2024
Data Entry Clerk
Patriot Engineering Services
07.2008 - 02.2009
Receptionist
Financial Lending Solution
08.2006 - 10.2006
Collections/Receptionist
S.P.E.C.
03.2006 - 04.2006
Secretary
Camillus Health Concern
10.2005 - 10.2005
Secretary
Computer Electric
09.2005 - 09.2005
Treasurer
Commerce Bank
05.2004 - 08.2004
Customer Service Representative
Coral Gables Dry Cleaning
06.2003 - 11.2003
Front Desk Clerk
Courtyard by Marriott Hotel
05.2002 - 01.2003
Operations/Cashier
Best Buy Inc.
11.2001 - 01.2002
Bachelor of Science - undefined
University Of Phoenix
Business Management
Miami-Dade College
High School Diploma - undefined
Coral Gables Senior High
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