Tanya Javers

Lead agent supporting staff with complex issues regarding many typed of legal services.

• Developed strong working relationships with clients, resulting in repeat business and referrals.
• Developed compliance best practices for company.
• Managed complex litigation matters, coordinating with multiple parties to achieve favorable results.
• Advised clients on regulatory requirements related to their businesses, helping them avoid potential liabilities.
• Minimized risk exposure through careful advice on business operations and strategic plans.

• Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
• Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
• Successfully managed multiple projects simultaneously while adhering to deadlines and legal compliance.
• Collected, arranged, and input information into database system.

Handled challenging escalation situations to maintain customer satisfaction.

Handled rapid issuance of credit cards to clients.

Served as intermediary for banking staff and customers.