Tanya Jones
Indianapolis,IN
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
Work History
Medical Couier
Reliable Express Transportation
Indianapolis, IN
04.2023 - 12.2025
- • Delivered medical specimens and pharmaceuticals while maintaining HIPAA compliance and chain-of-custody standards
- • Ensured timely, accurate, and secure transport between medical facilities
- • Maintained delivery documentation and followed safety and handling protocols
Office Administrator
A Passionate Helping Hand
Indianapolis, IN
06.2017 - 12.2023
- Provided exceptional customer service support for clients through phone, email, and system-based interactions
- • Demonstrated strong customer service skills by actively listening, problem-solving, and ensuring positive customer experiences
- • Maintained confidentiality of customer and business information in compliance with company standards
- • Managed scheduling, documentation, and workflow coordination to support service operations and goals
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Scheduled training appointments for CPR and CNA staff.
- Provided administrative support to team members, including making
- copies, sending faxes, organizing documents and rearranging schedules.
Server
Fogo de Chao
Indianapolis, IN
12.2014 - 03.2017
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary inquiries.
- Delivered food and beverages promptly to enhance dining experience.
Education
Arlington High School
Indianapolis, INSkills
- HIPAA compliance
- specimen handling
- route planning
- delivery documentation
- Client relationship management
- Time management
- Organizational skills
- Scheduling
- Business administration
- Microsoft expertise
- Database entry
- Exceptional customer service
Timeline
Medical Couier
Reliable Express Transportation
04.2023 - 12.2025
Office Administrator
A Passionate Helping Hand
06.2017 - 12.2023
Server
Fogo de Chao
12.2014 - 03.2017
Arlington High School