Tanya King
Uxbridge,MA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Packaging Associate
Cresco Labs
Uxbridge, Massachusetts
02.2024 - 07.2024
- Labeled packages with barcodes, weight, and other information.
- Collaborated with team members to meet daily production
- Assembled boxes, crates, and pallets using hand tools or automated equipment.
- Identified and sorted items for packaging according to product specifications.
- Collaborated with team members to ensure timely completion of orders.
- Reported any issues related to product quality or safety concerns promptly.
- Set up jobs for lines and assisted with printing labels and packaging.
- Labeled packaged products accurately according to specifications.
- Measured and weighed products accurately for packaging.
Food Service Lead
Cumberland Farms/EG America
Uxbridge, MA
07.2021 - 11.2023
- Assisted customers
- Ordered and received goods for store location
- Stocked shelves, prepared food for customers
- Inventory management
- Register guru
Human Resources/Onboarding Specialist
TJX Companies
Marlborough, MA
03.2019 - 06.2021
- Answered high volume of store management calls
- Assisted with implementation of new onboarding software
- Provided technical support and navigation assistance of onboarding software for all levels of company management
- Responded to HR Service Center inquiries related to Associate benefit enrollment, PTO, verification of employment, and basic payroll using ORACLE
- Used multiscreen/multi-program resources for more efficient assistance
Member Services
Digital Federal Credit Union
Marlborough, MA
10.2016 - 09.2018
- Answered high volume of Member calls
- Using active listening and probing questions, identified Member needs, suggested products to better serve Members in their financial goals
- Assisted Team Lead with training new employees
Customer Service Representative
eClinicalWorks LLC
Westborough, MA
08.2011 - 03.2015
- Fast paced team environment, level one technical support for EMR Software
- Excellent customer service skills
- Handled client escalations within allowed parameters
- Pod leader and subject matter expert for companion products
- Provided supervision and training for new team members
Education
Medical Assistant -
Everest University
07.2010
Skills
- Excellent customer service
- Interpersonal and written communication
- Self-motivated
- Conflict resolution
- Data entry
- Team liaison
- Quick learner
- Shipment processing
- Positive and friendly
- ServeSafe certified
- Product Packaging
- Shipping and receiving
- Assembly line experience
- Order Fulfillment
- Shipment Preparation
- Reliability
Timeline
Packaging Associate
Cresco Labs
02.2024 - 07.2024
Food Service Lead
Cumberland Farms/EG America
07.2021 - 11.2023
Human Resources/Onboarding Specialist
TJX Companies
03.2019 - 06.2021
Member Services
Digital Federal Credit Union
10.2016 - 09.2018
Customer Service Representative
eClinicalWorks LLC
08.2011 - 03.2015
Medical Assistant -
Everest University
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