Summary
Overview
Work History
Skills
Timeline
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Tanya LaBahn

Las Vegas,NV

Summary

Diverse accomplished Sales Leader with the ability to multi-task in a fast paced environment and a strong skill set in customer service. I believe in leading by example and in effective communication in order to maintain a strong team. Seeking a challenging opportunity to grow and apply my skills in a professional environment.

Overview

9
9
years of professional experience

Work History

Associate Store Leader

Kate Spade
09.2022 - Current
  • Developed measurable and attainable goals in order to see positive growth in KPIs and lead to financial success
  • Model and cultivate a positive and fun selling environment, while coaching in the moment to create the highest level guest experience
  • Oversee growth and development of leadership by educating and familiarizing them with product knowledge, business plans, and goals
  • Creating and delivering touch bases for associates
  • Creating an effective schedule to maximize business and balance payroll
  • Managing, developing staff in clientele outreach
  • Strong background in effective communication and conflict resolution
  • Receiving, checking in, processing and stocking shipment
  • Ensure Visual Directives are implemented and to standards
  • Utilize Money Map weekly, monthly, quarterly to analyze business trends, and communicate to Store Leader
  • Perform daily store operational tasks: accurate cash handling, opening and close store, keeping security and loss prevention top of mind.

Assistant Store Leader

Kate Spade
06.2018 - 09.2022

Assistant Store Manager

Alex and Ani
08.2017 - 06.2018
  • Provide strong leadership presence while modeling best behaviors for associates and ensuring great customer service
  • Achieving individual sales goals as well as monthly store goals
  • Utilize KPI's to analyze business and drive sales
  • Regularly touch base with Store Director to discuss strengths, opportunities and develop a Store action plan
  • Meet with associates first of month to develop action plans to set them up for success
  • Directly handle any associate issues
  • Responsible for growth and development of staff to ensure their readiness for their next position
  • Supports sales associates to help achieve daily/monthly sales goals
  • Ensure all weekly and monthly reports are completed and turned into DM
  • Receive and book all merchandise, prepare transfers and ensure product is pushed to the floor in a timely manner
  • Responsible for actively recruiting and holding interviews in order to fill any open positions appropriately
  • Responsible for opening and closing duties, as well as all cash handling
  • Adjust schedule when necessary to meet the needs of the business
  • Maintain merchandising standards.

Selling and Service Supervisor

Saks Off Fifth
05.2015 - 08.2017
  • Responsible for achieving store sales, ship from store and email capture goals
  • Supports the selling and service processes; providing direction and motivation to team
  • Utilizing company marketing strategies and incentives in order to increase sales
  • Provides consistently excellent selling and service skills to customers to drive results and model behaviors for associates
  • Oversees the merchandising processes and works to maintain appropriate standards
  • Develops and retains direct reports, ensuring their readiness for increased responsibilities
  • Assisted with training in multiple departments
  • Successfully leads team in jewelry events checking daily reports and adjusting to ensure goals are being met.

Skills

  • Team Building and Leadership
  • Customer experience management
  • Conflict Resolution
  • Recruiting and Hiring
  • Sales Strategies
  • Problem-Solving
  • Relationship Building
  • Performance Assessment

Timeline

Associate Store Leader

Kate Spade
09.2022 - Current

Assistant Store Leader

Kate Spade
06.2018 - 09.2022

Assistant Store Manager

Alex and Ani
08.2017 - 06.2018

Selling and Service Supervisor

Saks Off Fifth
05.2015 - 08.2017

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Tanya LaBahn