Tanya Laney
Swanton
Summary
Medical Scribe and Coordinator with extensive experience in remote operations. Expertise in EHR systems and medical terminology, complemented by strong communication skills. Proven track record of delivering precise documentation and enhancing healthcare team efficiency. Adaptable in fast-paced environments, consistently recognized for high-quality work and quick turnaround times.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Scribe
Dermatology
Toledo
05.2022 - 07.2024
- Provided assistance to Dr in triage, scribing, biologic injections, suture removal, assisted in excisions.
- BLS certification.
- Accurately documented patient medical histories, symptoms, and vital signs in electronic health records (EHR) system.
- Assisted physicians during patient examinations by providing real-time documentation of the encounter.
- Managed administrative tasks such as scheduling appointments, verifying insurance information, and answering phone calls.
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies for procedures.
- Coordinated with laboratory staff to ensure timely processing of specimens and accurate test results.
- Performed basic clinical procedures including taking blood pressure, measuring height and weight, and collecting urine samples.
- Maintained strict adherence to HIPAA regulations when handling sensitive patient information.
- Collaborated with healthcare team members to facilitate efficient workflow and provide optimal patient care.
- Provided exceptional customer service by addressing patients' concerns or inquiries in a professional manner.
- Assisted with medical coding and billing processes to ensure accurate reimbursement for services rendered.
- Managed inventory of medical supplies and equipment, ensuring availability for daily operations.
- Utilized strong attention to detail skills when transcribing physician orders into electronic systems.
- Demonstrated excellent organizational skills through effective management of patient records and documentation.
- Assisted with the coordination of patient referrals to specialists, ensuring timely appointments and seamless care transitions.
- Maintained a clean and organized work environment to promote efficiency and infection control measures.
- Supported physicians in conducting physical examinations by providing necessary instruments and supplies.
Coordinator
Conquering CHD
Northwest
02.2021 - 03.2023
- Event planning, provided resources and support for local heart families.
- Coordinated and managed logistics for company events, including venue selection, vendor coordination, and budget management.
- Created detailed project plans and timelines to track progress and meet deadlines.
- Managed a team of 4 coordinators, providing guidance and support to ensure successful completion of tasks.
- Collaborated with cross-functional teams to gather requirements and develop strategies for process improvement.
- Assisted in the development of marketing materials such as brochures, flyers, and presentations.
- Maintained accurate records of expenses, invoices, contracts, and other relevant documentation.
COVID 19 Tracing and Tracking
PCG Consulting
Remote
10.2021 - 05.2022
- Speaking to patients and conducting interviews with regards to current status of their Covid Dx, and Sx and then reporting to the ODH the results.
- This was understood to be a contract position for a few months as the time I accepted the job.
Medical Assistant/Scribe
Comprehensive Centers for Pain Management
Toledo
05.2020 - 05.2022
- Provided assistance to Dr in triage, scribing, biologic injections, suture removal, assisted in excisions.
- BLS certification.
- Accurately documented patient medical histories, symptoms, and vital signs in electronic health records (EHR) system.
- Assisted healthcare providers with patient examinations by preparing examination rooms and ensuring necessary supplies are readily available.
- Coordinated laboratory tests and diagnostic procedures for patients as directed by healthcare providers.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Reviewed and updated patient medication lists to ensure accuracy and facilitate effective communication between healthcare team members.
- Provided compassionate care to patients during their visits, addressing any concerns or questions they may have had.
- Collaborated with physicians to accurately document diagnoses, treatment plans, prescriptions, and follow-up instructions in the EHR system.
- Performed basic clinical tasks such as taking blood pressure readings, measuring height/weight, collecting specimens for lab testing under the supervision of healthcare providers.
Dispatcher
Little Truck Solutions, Inc
Fort Mill
12.2013 - 03.2015
- Worked remotely to set up loads for drivers and to bid freight to move drivers from OTR to back home.
- Coordinated and scheduled shipments for multiple clients, ensuring timely delivery of goods.
- Negotiated rates with carriers to secure cost-effective transportation solutions.
- Managed a high volume of incoming calls from drivers and customers, providing exceptional customer service.
- Resolved any issues or delays in the transportation process by communicating effectively with drivers and clients.
- Implemented efficient routing strategies to optimize delivery schedules and minimize costs.
- Provided regular updates on shipment status to clients, keeping them informed throughout the transportation process.
- Developed strong relationships with carriers/vendors to secure reliable capacity for freight movement.
Dispatcher
Codysur Logistics
Woodhaven
09.2011 - 12.2013
- Worked remotely to dispatch and bid freight to be delivered in a timely and cost-effective manner.
- Assisted drivers with directions to destination and breakdown issues.
- Coordinated with other companies for freight at the border coming in or out of the US to Mexico and Canada.
- Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups.
- Utilized computer software systems to input data regarding orders, deliveries, and driver logs for record-keeping purposes.
- Coordinated emergency response efforts in case of accidents or breakdowns by contacting appropriate authorities or arranging alternative transportation solutions.
Dispatcher
C&M
Painesville
10.2010 - 09.2011
- Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability.
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency.
- Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests.
- Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups.
Dispatcher
Load One, LLC
Taylor
10.2007 - 10.2010
- Worked 2nd shift bidding and dispatching for the expedite division.
- Was responsible for helping to build the expedite team from the ground.
- Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability.
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency.
- Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests.
- Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups.
- Utilized computer software systems to input data regarding orders, deliveries, and driver logs for record-keeping purposes.
- Collaborated with warehouse staff to ensure accurate loading and unloading of goods onto trucks for efficient transportation.
Materials Management
Textron
Detroit
10.2004 - 07.2007
- Managed inventory levels to ensure optimal stock availability while minimizing excess and obsolete materials.
- Developed and maintained strong relationships with vendors, ensuring timely delivery of materials and resolving any issues that arose.
- Analyzed historical data to forecast future material requirements, optimizing procurement processes and reducing lead times.
- Identified opportunities for process improvement within the supply chain function, implementing changes that resulted in cost savings.
- Coordinated with production planning team to ensure accurate scheduling of materials based on demand forecasts.
- Maintained accurate records of all material transactions including receipts, issues, transfers, returns, etc.
- Utilized just-in-time (JIT) principles to minimize carrying costs while maintaining adequate stock levels.
- Collaborated with the production team on forecasting demand patterns to optimize inventory levels.
Education
Associate of Allied Health - Medical Assisting
PSI
Maumee, OHSkills
- Medical terminology proficiency
- EHR and EMR systems
- Patient scheduling and triage
- Computer literacy and data entry
- Effective communication skills
- Patient advocacy and education
- HIPAA compliance and protocols
- Team collaboration and workflow organization
- Attention to detail and time management
- Inventory and supply management
- Injection administration and biologic injections
- Clinical documentation and patient records management
- Basic life support certification
- Conflict resolution strategies
- Telehealth coordination and insurance authorizations
- Suture removal
- Multitasking and organization
- Specimens collection and processing
- Safety compliance
- Workflow organization
- Customer relationship management (CRM)
- Patient skin and nail care
- Telehealth coordination
- Insurance authorizations
- Adaptable
- Data entry
- Patient management
- Compassionate care
Certification
BLS Certification
RMA
Projects
Toys for Tiny Heroes, 2019 - Present, Started a toy drive for the 3 children's hospitals in NWO and SE Michigan in 2019 with my then 9 year old son., Create a social media campaign to raise awareness and encourage more donations., In 6 years, we have delivered over 12,000 toys to C.S. Motts, Nationwide Mercy, and Promedica Children's hospitals., Establish partnerships with local businesses for sponsorship and donation matching.
Timeline
Certified Medical Assistant/Scribe
Dermatology
05.2022 - 07.2024
COVID 19 Tracing and Tracking
PCG Consulting
10.2021 - 05.2022
Coordinator
Conquering CHD
02.2021 - 03.2023
Medical Assistant/Scribe
Comprehensive Centers for Pain Management
05.2020 - 05.2022
Dispatcher
Little Truck Solutions, Inc
12.2013 - 03.2015
Dispatcher
Codysur Logistics
09.2011 - 12.2013
Dispatcher
C&M
10.2010 - 09.2011
Dispatcher
Load One, LLC
10.2007 - 10.2010
Materials Management
Textron
10.2004 - 07.2007
Associate of Allied Health - Medical Assisting
PSI
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