Tanya Lee
Hemet,CA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
26
26
years of professional experience
Work History
Administrative Services Analyst I / II
Riverside University Health System - Public Health
04.2023 - Current
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Receive, review, and analyze invoices for grant-funded program for approval.
- Review monthly financial reports and provide guidance on the correct allocation of funds according to the approved budget.
- Create and revise financial tracking databases.
- Verify accounting strings for financial transactions.
- Run reports in PeopleSoft to review billing and backup documentation.
- Monitor and review labor distribution reports and prepare labor corrections.
Administrative Services Assistant (ASA)
County of Riverside
01.2023 - 04.2023
- Company Overview: Riverside University Health System (RUHS) - Public Health - Procurement and Logistics - Budgets and Grants Support Unit
- Provide administrative assistance to the CalFresh Healthy Living (CFHL) Program to perform the following duties:
- Receive, review, and analyze invoices for the CalFresh Healthy Living program's seven subcontractors; notate findings and contact subcontractor for corrections
- Review monthly financial queries for accuracy and to reconcile the budget, revise budgetary workbook, track purchases daily
- Review and analyze subcontractor budgets and provide feedback and make recommendations as needed
- Review, analyze, and approve financial data for travel and program purchases, and provide recommendations for budget adjustments when necessary
- Provide budget updates during monthly teleconferences with subcontractors relating to budgets, Budget Adjustment Requests (BARs), and invoices
- Create and revise financial tracking logs and databases using Microsoft Excel for CFHL support staff
- Revise and maintain invoice forms for CFHL Subcontractors
- Routinely revise time study forms and certificates of activity using Microsoft Word
- Routinely revise due date calendars using Microsoft Word for subcontractors, monthly invoicing workbook in Microsoft Excel, subcontractor budget templates in Microsoft Excel, and mileage forms in Microsoft Word when needed
- Train CFHL Office Assistant on subcontractor invoice review, financial query review, finance tracking, and how to utilize and update the tracking database in Microsoft Excel to monitor program spending
- Reconcile copier database to verify correct accounting codes and locations
- Riverside University Health System (RUHS) - Public Health - Procurement and Logistics - Budgets and Grants Support Unit
Healthcare Privacy Compliance Analyst (Administrative Services Analyst II)
County of Riverside
08.2022 - 01.2023
- Company Overview: Riverside University Health System (RUHS) Medical Center - Corporate Compliance
- Investigate daily privacy alerts in FairWarning and provide recommendation to dismiss or open a formal investigation
- Track and update privacy violations in ComplyTrack
- Investigate potential privacy violations by running audit reports in EPIC and analyze areas of activity in patient charts to determine if a privacy violation has occurred or if the activity is determined to have a business need/justification
- Interview involved parties of potential privacy violations to obtain information to provide to the Compliance Director for review and to determine egregiousness
- Write up detailed investigative findings to be reviewed by the Compliance Director
- Research and provide documentation of completed HIPAA and Compliance education and training for investigation purposes
- Write up formal investigative findings for potential disciplinary action by Human Resources
- Run reports through ComplyTrack and create graphs in Excel and PowerPoint to provide updates and present totals of privacy violations to the Compliance and Ethics Committee
- Riverside University Health System (RUHS) Medical Center - Corporate Compliance
Administrative Services Assistant (ASA)
County of Riverside
06.2020 - 08.2022
- Company Overview: Riverside University Health System (RUHS) - Public Health - Emergency Operations Center (EOC) and Department Operation Center (DOC)
- Assigned to the Emergency Operations Center (EOC) and Department Operation Center (DOC) in response to the COVID-19 pandemic to provide support and assistance to the Program Chief of Disease Investigation for Case Investigation and Contact Tracing to perform the following duties:
- Create, revise, and maintain a confidential Excel database and personnel files for over 700 case investigators, contact tracers, and team leads
- Collaborate regularly with the RUHS Internal Audit and Compliance Program Manager for Public Health to provide monthly reports for termed employees, discuss and identify areas of improvement related to termination of access audit findings
- Implement corrective action plans that directly address the root cause of all termination of access findings attributable to EOC / DOC workflows
- Developed and regularly implement the policies and procedures regarding resignation and assignment termination notifications, account terminations, and electronic asset surrender for EOC/DOC staff to achieve compliance in the areas of information security
- Promote awareness and communicate the importance of information security and compliance to regulatory standards to team leads
- Ensure follow-up and implementation of corrective action plans related to termination of access monitoring findings
- Coordinate system access terminations with RUHS Help Desk and elevate severe cases to the RUHS Chief Information Security Officer to ensure all devices are rendered inoperable
- Regularly review and analyze resignation and release procedures to identify and resolve potential compliance issues and concerns and recommend effective courses of action
- Lead weekly DOC Staff Management Team meetings which may include training clerical personnel in the performance of standard tasks relating to Disease Investigation and Vaccine Staff and assign tasks as needed
- Provide clear and detailed instructions on equipment surrender to Disease Investigation and Vaccine staff at the end of their assignment and complete all required paperwork
- Attend weekly leadership Teams meetings with program chief and program coordinators to provide staffing updates as needed
- Riverside University Health System (RUHS) - Public Health - Emergency Operations Center (EOC) and Department Operation Center (DOC)
Administrative Services Assistant (ASA)
County of Riverside
04.2019 - 08.2022
- Company Overview: Riverside University Health System (RUHS) - Public Health - Procurement and Logistics - Budgets and Grants Support Unit
- Provide administrative assistance to the CalFresh Healthy Living (CFHL) Program to perform the following duties:
- Receive, review, and analyze invoices for the CalFresh Healthy Living program's seven subcontractors; notate findings and contact subcontractor for corrections
- Review monthly financial queries for accuracy and to reconcile the budget, revise budgetary workbook, track purchases daily
- Review and analyze subcontractor budgets and provide feedback and make recommendations as needed
- Review, analyze, and approve financial data for travel and program purchases, and provide recommendations for budget adjustments when necessary
- Provide budget updates during monthly teleconferences with subcontractors relating to budgets, Budget Adjustment Requests (BARs), and invoices
- Create and revise financial tracking logs and databases using Microsoft Excel for CFHL support staff
- Revise and maintain invoice forms for CFHL Subcontractors
- Routinely revise time study forms and certificates of activity using Microsoft Word
- Riverside University Health System (RUHS) - Public Health - Procurement and Logistics - Budgets and Grants Support Unit
Office Assistant III
County of Riverside
05.2010 - 04.2019
- Company Overview: Riverside University Health System (RUHS) - Public Health - Nutrition Services
- Provide administrative assistance to the Nutrition Education and Obesity Prevention (NEOP) Program to perform the following duties:
- Receive and review invoices for the NEOP program's seven subcontractors; notate findings and contact subcontractor for corrections
- Review monthly financial queries for accuracy, make updates to budget workbook, and track purchases daily
- Generate travel authorizations using Microsoft Word and coordinate with County travel agency partner to arrange for travel
- Take and transcribe dictation from notes and recordings for NEOP monthly staff meetings
- Give budget updates to subcontractors during the NEOP cities subcontractors monthly teleconferences relaying information regarding budgets, Budget Adjustment Requests (BARs), and invoices
- Create and maintain shopping request form in Microsoft Word and created and maintained a fillable form using Adobe Acrobat Pro for use by Nutrition Services Staff
- Place orders and shop for supplies as needed
- Collect and process non-mileage reimbursement forms
- Collect, review, and process County carpool travel forms
- Process Blanket Purchase Order (BPO) shopping receipts, and shop for food demonstration supplies and materials for NEOP staff
- Create, distribute, collect, and review monthly and quarterly study logs and certificates of activity using Microsoft Word and Excel
- Train staff on new Cisco Jabber phone system
- Generate and process IT paperwork such as Shared Directory Requests (SDRs), Systems Access Requests (SARs), Telecom and Desktop Move Requests Forms (TDRFs), and Communications Equipment Requests as needed
- Enter timesheets into the OASIS PeopleSoft system for the Nutrition Services Department
- Create databases using Microsoft Excel for all Nutrition Services grants to track expenditures
- Assist with phone coverage for Public Health Nutrition Administrative suite providing information to callers and/or refers them to appropriate party
- October 2012 - October 2013: served as recording secretary for the Regional Network (RN) staff in inter-County meetings between Riverside and San Bernardino Counties
- September 2010 - October 2012: Serves as the point of contact and Information Technologies (IT) liaison and generate, processes, and tracks various IT requests such as Shared Directory Requests (SDRs), Systems Access Requests (SARs), Telecom and Desktop Move Requests Forms (TDRFs), Communication Equipment Requests, Software/Hardware Purchase Requisitions (SHPRs), and Surplus Property Transfers (SPTs) for all of the twenty-one Women, Infant and Children (WIC) Clinics throughout Riverside County
- September 2010 - November 2010: Serve as the recording secretary for the Riverside County Joint Health Coalition Meeting to takes and transcribes dictation directly and from notes and recordings
- May 2010 - September 2010: Assistant to the Program Coordinator for the It's A Connection (IAC) and Peer Counseling program to perform the following duties:
- Make travel arrangements (including flight, lodging and transportation arrangements) for the Nutrition Services Program Coordinator and IAC
- Coordinate collection of payroll and mileage reimbursement for Program Coordinator, IAC staff, Peer Counselors (Sistah Connection and Dad's 4 Life)
- Submit travel reimbursements
- Scan, record and track all Program Coordinator approved documents for tracking purposes prior to routing to the appropriate department for approval
- Create new files (file folders, binders, etc.) and maintain filing system
- Riverside University Health System (RUHS) - Public Health - Nutrition Services
Secretary II
County of Riverside
07.2003 - 05.2010
- Company Overview: Community Health Agency (CHA), Department of Public Health - Administration
- February 12, 2009 - May 4, 2010: Assistant to the Public Health Deputy Director of the Clinic Management Branch to perform the following duties:
- Calendar meetings
- Make travel arrangements
- Review incoming documents for approval
- Type correspondence, memoranda, and statistical data independently or from rough drafts, notes, or general instruction
- Create and maintain new hire paperwork such as Transaction Request Forms (TRFs), Candidate Requisition forms (CRFs), and Salary Step Adjustment forms
- Complete time sheets and mileage reimbursement for the deputy director
- Sort, screen, prioritize, and route incoming mail
- Create new files (file folders, binders, etc) and maintain filing system
- Serve on the Federally Qualified Health Center (FQHC) / Community Health Center Board (CHCB) as recording secretary and perform the following duties:
- Take and transcribe dictation from notes and recordings
- Gather information from board member and prepares other documents (meeting minutes and agenda) and assemble meeting packets
- Submit Board member lunch orders
- Make rental car reservation for board appointed secretary
- Send out meeting reminders to board members and gather RSVPs (either by phone or email)
- Update and edit FQHC / CHCB Bylaws and make all corrections and additions when needed
- Compile and assemble Governing Board Handbook for current and future board members
- Provide information to office and telephone callers and refer them to the appropriate party
- Serve as backup for time keeper to enter clinician payroll into OASIS
- Assist with phone coverage on a daily basis for Public Health Administrative suite
- Act as back-up support for Clinic Management support staff
- Serve as backup for time keeper to enter clinician payroll into the Online Administrative Services Information System (OASIS)
- Order supplies as needed
- May 11, 2006 - February 11, 2009: Assistant to the Public Health Deputy Director of the Epidemiology and Program Evaluation (EPE) Branch to perform the following duties:
- Calendar standing meetings
- Make travel arrangements
- Scan all Deputy Director approved documents for tracking purposes prior to routing to the appropriate department for approval
- Type correspondence, memoranda, and statistical data (i.e., charts or tables) independently or from rough drafts, marginal notes, or general instructions in Microsoft Word
- Complete time sheets and mileage reimbursement in Microsoft Excel for the deputy director
- Sort, screens, prioritize, and route incoming mail
- Create new files (file folders, binders, etc) and maintain filing system
- Provides information to office and telephone callers and/or refers them to appropriate party
- Assist with phone coverage on a daily basis for Public Health Administrative suite
- Serve as backup for time keeper to enter clinician payroll into the Online Administrative Services Information System (OASIS)
- Order supplies as needed
- July 10, 2003 - May 10, 2006: Assistant to the Assistant Public Health Officer and Public Health Deputy Director to perform the following duties:
- Assist in creating a variety of medical and health presentations using Microsoft PowerPoint for the Assistant Public Health Officer
- Create and maintain database and file of continuing medical education (CME) records and certificates for physicians
- Record and transcribe meeting minutes for the West Nile Virus Operations Subcommittee and Continuing Medical Education Subcommittee
- Create certificates of completion for physicians and physician assistants for CME
- Create and maintain files and logs
- Schedule all appointments, meetings, and travel arrangements
- Process all incoming and outgoing mail, screen telephone calls and visitors
- Proofread and compose routine correspondence as needed
- Provide back up support to Agency Administration secretaries
- Provide back up support for the Agency Administration Office Assistant in coordinating reservations for the administrative conference rooms; provide back up support for Board of Supervisors Submittal Forms 11 Coordinator
- Assigned to work in dual capacity from July 2004 - June 2005, as interim secretary II to the Ambulatory Care Deputy Director, to perform the following tasks: screen telephone calls and visitors; open, sort and screen incoming mail; create and maintain files and signature log
- Also provide back up support to Public Health administrative secretaries; assist in performing payroll entry utilizing Online Administrative Services Information System (OASIS) PeopleSoft Program for clinic physicians and physician assistants and coverage for clinic physicians during last minute and planned absences
- Community Health Agency (CHA), Department of Public Health - Administration
Office Assistant III
County of Riverside
02.2000 - 07.2003
- Company Overview: Community Health Agency (CHA), Administration
- Serve as Agency expert in the processing and retention of Board of Supervisors submittal Forms 11; developed and maintain Forms 11 database in Microsoft Access and physical files; distribute original contracts and documents to appropriate parties
- Schedule appointments, meetings, and travel arrangements for the Agency Staff Analyst
- Serve as receptionist for the executive suite; handle incoming calls and directing customer requests to the appropriate personnel
- Assist the Online Administrative Services Information System (OASIS) Program as Enrollment Intermediary for the Department of Health for the Financials Implementation training courses; maintain database and records of employees' scheduled courses and assist in course rescheduling; distribute employee course confirmations
- Manage the maintenance and operations of all departmental office equipment (copiers, fax machines, scanners, printers, shredders)
- Process all incoming & outgoing mail for the executive suite
- Maintain inventory of all office supplies
- Coordinate reservation of the administrative conference room and executive library
- February 2001 - April 2002: Assigned as acting Secretary II to the health agency's Financial Services Director and Budget & Reimbursement Officer to perform the following:
- Type complex statistical and budgetary tabulations, highly confidential reports, and letters
- Create correspondence and facilitate conference calls
- Schedule appointments, meetings, and travel arrangements
- Process all incoming and outgoing mail
- July 2001 - August 2001: served as back up support for the Executive Assistant II to the Community Health Agency Director
- Community Health Agency (CHA), Administration
Office Assistant II (TAP Employee)
County of Riverside
07.1999 - 02.2000
- Company Overview: Community Health Agency (CHA), Administration
- Support the Community Health Agency (CHA) Executive Assistant, administration secretaries and Agency Directors by performing the following duties:
- Process all incoming & outgoing mail for the executive suite
- Maintain inventory of all office supplies
- July 1999 - January 2000: Provide clerical support for the Riverside County Children and Families Commission (First 5) staff and Commission Liaison by performing the following:
- Create and distributed public meeting notices and flyers according to the Brown Act
- Assist the commission liaison in meeting setup and presentations during County Board of Supervisors monthly meetings
- Community Health Agency (CHA), Administration
Owner and operator
Crafty Fox Studios
09.2013 - Current
- Research, design and develop artisan bath and body products, and resin art
- Maintain accounting records for tax purposes
- Create and maintain cost analysis log
- Design and maintain website and social media pages for marketing and sales
- Research and implement safety standards in accordance to FDA guidelines
Education
Bachelor of Arts - Linguistics
University of California
08.1997
Skills
- Skilled in Word Processing and Spreadsheet Applications
- Proficient in Microsoft Office Suite
- Microsoft Excel
- Team collaboration
- Budget management
- Microsoft office
- Data research and validation
Timeline
Administrative Services Analyst I / II
Riverside University Health System - Public Health
04.2023 - Current
Administrative Services Assistant (ASA)
County of Riverside
01.2023 - 04.2023
Healthcare Privacy Compliance Analyst (Administrative Services Analyst II)
County of Riverside
08.2022 - 01.2023
Administrative Services Assistant (ASA)
County of Riverside
06.2020 - 08.2022
Administrative Services Assistant (ASA)
County of Riverside
04.2019 - 08.2022
Owner and operator
Crafty Fox Studios
09.2013 - Current
Office Assistant III
County of Riverside
05.2010 - 04.2019
Secretary II
County of Riverside
07.2003 - 05.2010
Office Assistant III
County of Riverside
02.2000 - 07.2003
Office Assistant II (TAP Employee)
County of Riverside
07.1999 - 02.2000
Bachelor of Arts - Linguistics
University of California
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