Tanya Lewis
Rochester,NH
Summary
Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Northeast Medical Consultants
Barrington, NH
04.2021 - 08.2024
- Answered customer inquiries regarding billings, payments, account status.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Investigated incorrect billings and processed refunds as necessary.
- Provided support to other departments within the organization as needed.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Performed data entry into accounting software programs such as QuickBooks.
- Resolved discrepancies between customers' remittances and invoices received.
- Worked closely with patients to discuss payment arrangements when needed.
- Performed additional duties as assigned by management team.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Generated periodic reports summarizing account balances and collection activities.
- Checked claims coding for accuracy with ICD-10 standards.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Billing Specialist
PMC Medical group
Somersworth, NH
08.2014 - 03.2021
- Answered customer inquiries regarding billings, payments, account status.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved discrepancies between customers' remittances and invoices received.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Checked claims coding for accuracy with ICD-10 standards.
Education
Billing and Coding degree - Billing And Coding
Seacoast Career Schools
Sanford, ME09-2004
High School Diploma -
Spaulding High School
Rochester, NH06-1985
Skills
- Claims Processing
- Contract Preparation
- Payment posting
- Invoice Processing
- Fiscal reporting
- Audit Procedures
- Insurance Verification
- Customer Engagement
- Medical billing and collections
References
References available upon request.
Timeline
Billing Specialist
Northeast Medical Consultants
04.2021 - 08.2024
Billing Specialist
PMC Medical group
08.2014 - 03.2021
Billing and Coding degree - Billing And Coding
Seacoast Career Schools
High School Diploma -
Spaulding High School