Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Tanya Malecki

Alpharetta,GA

Summary

Results-driven Personal Injury Specialist with 14 years of expertise in Personal Injury Claims. Proficient in researching and resolving complex issues on behalf of clients. Skilled in providing information and supportive guidance to navigate claims.

Overview

24
24
years of professional experience

Work History

Case Manager

Greathouse Trial Law
Atlanta, GA
08.2023 - Current
  • Managed and settled older 'problem files' within 6 months of the date of hire.
  • Manage case load of 75-100 files.
  • Manage clients' treatment plan standard, as directed by the firm, by keeping in constant communication with clients and their medical providers.
  • Obtain surgical estimates.
  • Draft demands, counters, and negotiate all settlements.
  • Negotiate reductions for bills and subrogation health insurance liens.
  • Obtain ERISA plan language, run GSCCA lien searches, bankruptcy searches via PACER.
  • Settle 8-10 policy limit cases, and 7-8 non-limits cases per month.

Case Manager

Morgan & Morgan
Alpharetta, Ga, GA
08.2022 - 08.2023
  • Carried a case load of up to 250-300 open cases.
  • Responsible for managing cases from inception through to settlement. Completed client intake, opened insurance claims, managed treatment, opened health insurance/Medicare subrogation files, drafted demands, negotiated settlements, performed balance verifications, requested bill reductions, and final liens.
  • Met and exceeded firm quotas and bonus program.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to firm guidelines.

Case Manager Team Lead

Gary Martin Hays & Associates
Duluth, GA, GA
09.2019 - 08.2022
  • Coordinated training of Case Managers and Team Assistant.
  • Managed a case count of 248 active pre-litigation personal injury cases.
  • Oversaw team cases with daily and weekly reviews.
  • Obtained ERISA Plan Language from Health Plans, ran GSCCCA lien searches, ran Bankruptcy searches via Pacer.
  • Clients contacted every 14 days, per firm policy.
  • Compiled, edited, and redacted all team demands.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Senior Case Manager

Kenneth S. Nugent, Law, P.C
11.2009 - 09.2019
  • Managed an average case load of 120-130 cases from intake through demand.
  • Obtained all pertinent medical records and bills.
  • Obtained subrogation, medical, and child support liens.
  • Updated managing attorney on all pertinent case information.
  • Maintained communication with clients, insurers, medical providers, and funding companies.
  • Executed settlement documents and disbursal of funds to client, medical providers, and lien holders.
  • Met or exceeded firm demand quota consistently.

Intake Specialist/Case Manager

Neil R. Flit and Associates
01.2009 - 11.2010
  • Prescreened all potential clients and completed the intake process.
  • Managed an average of 75 client calls per day.
  • Opened all liability and uninsured motorist claims.
  • Communicated with insurance companies to ensure acceptance of liability and completion of property damage claims.
  • Secured all supporting medical documentation and billing statements.
  • Communicated consistently with clients.
  • Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, and other pertinent information.

Personal Injury Specialist

Apex Healthcare and Rehab
08.2006 - 12.2009
  • Attorney liaison for all personal injury cases for 4 multi-disciplined chiropractic clinics
  • Maintained continuous communication with all guarantors during patient care including billing/collections
  • Negotiated all medical balances with attorneys
  • Successfully built strong relationships with Firms in Georgia
  • Drafted and filed physician's liens.

Premise Sales Representative

Empire Distributors
09.2000 - 08.2006
  • Serviced a territory of over 96 restaurants, bars and hotels
  • Increased sales by over 30% in under two years
  • Improved relations and distribution with all suppliers
  • Lead wine/spirits tastings and seminars
  • Frequently awarded salesperson of the month

Education

High School Diploma -

East Greenwich High School
East Greenwich, RI
06.1983

Skills

  • Experienced in understanding and deciphering medical diagnosis, terminology, procedures and records
  • Case Needs Assessment
  • Highly driven, organized and great at Multitasking
  • Documentation And Reporting
  • Problem-Solving
  • Communicates to clients with compassion
  • FileVine
  • Litify
  • Amicus
  • Needles
  • Excel

Affiliations

  • My husband and I enjoy camping with our Golden Retriever, Linus. But our favorite thing is our 2 year old granddaughter, Valerie. (photo upon request)

Timeline

Case Manager

Greathouse Trial Law
08.2023 - Current

Case Manager

Morgan & Morgan
08.2022 - 08.2023

Case Manager Team Lead

Gary Martin Hays & Associates
09.2019 - 08.2022

Senior Case Manager

Kenneth S. Nugent, Law, P.C
11.2009 - 09.2019

Intake Specialist/Case Manager

Neil R. Flit and Associates
01.2009 - 11.2010

Personal Injury Specialist

Apex Healthcare and Rehab
08.2006 - 12.2009

Premise Sales Representative

Empire Distributors
09.2000 - 08.2006

High School Diploma -

East Greenwich High School
Tanya Malecki