Tanya Mattox
Kitchen Manager
Wellman,IA
Summary
Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
Professional culinary leader with strong experience in kitchen management and food preparation. Proven ability to oversee kitchen operations, maintain high standards, and ensure quality and consistency in every dish. Strong focus on team collaboration and flexible in adapting to changing needs. Skilled in menu planning, inventory management, and staff training, bringing practical approach to achieving results.
Overview
12
12
years of professional experience
Work History
Property Tax Specialist
Tanya Mattox
11.2024 - Current
- Analyzed property tax assessments to ensure compliance with local regulations.
- Researched and interpreted tax laws to optimize client tax liabilities.
- Collaborated with local government agencies to resolve assessment disputes.
- Procured tax amounts and due dates for major mortgage companies.
- verify correct parcel numbers and tax amounts for individual properties for all major mortgage companies.
- verification of all delinquent taxes and due dates to ovoid property loss.
- Researched land, property and market values to complete estimations.
- Maintained current understanding of lender requirements and documentation guidelines.
Kitchen Assistant Manager
Encompass Health
09.2022 - 11.2024
- Coached staff to elevate performance and achieve productivity, quality and customer satisfaction standards.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Managed food and supply orders, coordinated shipments and monitored compliance procedures to align operational standards with performance goals.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Supervised daily kitchen operations, ensuring adherence to safety and sanitation standards.
- Implemented standardized recipes, improving consistency and quality across menu items.
- Collaborated with dietary teams to accommodate special dietary needs and preferences.
Front of House Manager
Perkins
02.2021 - 10.2022
- Coordinated training for new FOH staff and coached established employees on procedures to correct problems.
- Developed new strategies to improve customer loyalty and maintain high satisfaction rates with consistent service.
- Empowered employees to handle numerous issues first-hand and skillfully managed escalated conflicts to restore customer loyalty.
- Prepared schedules and delegated assignments to employees to balance business targets with customer demand levels.
- Interviewed job applicants, processed new hire paperwork and provided on-the-job training.
- Diversified food offerings by location and season to continuously attract new customers.
- Managed food and supply inventory to keep adequate levels and reduce waste.
- Documented and monitored payroll, scheduling and labor hours in [Software].
- Opened and closed store by counting cash drawers, making bank deposits and creating daily staff assignments.
General Manager
Caseys
09.2013 - 02.2021
- Built high-performing teams and worked collaboratively to drive change initiatives within organization.
- Verified compliance with guidelines for safety, loss prevention and cash-handling procedures.
- Planned and analyzed staffing, promoting sufficient coverage of employees.
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
- Identified and solved complex business challenges with high-level financial acumen.
- Evaluated training needs and conducted performance reviews to drive staff development.
- Reviewed monthly Profit and Loss (P&L) statements to identify areas in need of improvement.
Education
Serv Safe Manager Certificate - Restaurant Management
State of Iowa
Coralville, IA09-2023
Associate of Applied Science - Accounting and Business Management
Adirondack Community College
Queensbury, NY05.2000
Skills
- Workforce oversight
- Scheduling
- Budget management
- Effective problem resolution
- Process optimization
- Analytical problem-solving
- Procurement management
- Verbal and written communication
- Sanitation standards
- Temperature control
- Profit and loss accountability
- Effective time management
- Cost optimization
- Kitchen management
- Cross-contamination prevention
- Food storage
- Portion control
- Special diets
- Food safety regulations
- Kitchen operations
Timeline
Property Tax Specialist
Tanya Mattox
11.2024 - Current
Kitchen Assistant Manager
Encompass Health
09.2022 - 11.2024
Front of House Manager
Perkins
02.2021 - 10.2022
General Manager
Caseys
09.2013 - 02.2021
Associate of Applied Science - Accounting and Business Management
Adirondack Community College
Serv Safe Manager Certificate - Restaurant Management
State of Iowa