Tanya Mims
Colorado Springs ,CO
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Colorado Mountain Brewery. Skilled in operations management and effective communication, adept at fostering high-performance cultures and developing innovative solutions. Demonstrates critical thinking and reliability, significantly improving store success and employee engagement.
Overview
14
14
years of professional experience
Work History
Key Manager
Colorado Mountain Brewery
08.2023 - Current
- Counted registers and cleaned and secured restaurant at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Lead Manager, Operations Manager, Fill in GM
GoPuff
09.2018 - 08.2023
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Boosted team productivity by implementing efficient project management strategies.
- Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
Project Manager
Marriott
05.2017 - 09.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
General Manager
Ramada
05.2015 - 09.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Event Coordinator
Ramada
09.2010 - 09.2015
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Education
BBA - Business Management
University of Iowa
Iowa City, IA05.2012
Associate Of Arts - Business Administration And Management
Kirkwood Community College
Cedar Rapids, IA05.2010
Skills
- Customer Service
- Store Organization
- Operations Management
- Inventory Management
- Reliability
- Critical Thinking
- Cash Handling and Reconciliation
- Effective Communication
- Marketing and Advertising
- Analytical Skills
- Loss and theft Prevention
- Teamwork and Collaboration
Accomplishments
Reduce turnover by 21% through improved staff engagement and professional development initiatives.
Reduced waste management by 18% by adding waste logs and training staff.
Timeline
Key Manager
Colorado Mountain Brewery
08.2023 - Current
Lead Manager, Operations Manager, Fill in GM
GoPuff
09.2018 - 08.2023
Project Manager
Marriott
05.2017 - 09.2020
General Manager
Ramada
05.2015 - 09.2019
Event Coordinator
Ramada
09.2010 - 09.2015
BBA - Business Management
University of Iowa
Associate Of Arts - Business Administration And Management
Kirkwood Community College
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