Cooking & Baking
Hi, I’m
Tanya Montero
Manassas,VA
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Summary
Dynamic professional with experience as a Home Health Aide at Care Advantage, Inc., excelling in remote coordination and client relationship management. Proven ability in problem-solving and multitasking, effectively resolving customer inquiries while utilizing remote collaboration tools. Strong communicator with a focus on achieving client satisfaction and driving positive outcomes.
Overview
7
years of professional experience
Work History
Care Advantage, Inc.
Home Health Aide
06.2020 - Current
Job overview
- Managed client schedules, appointments, and medication reminders, showcasing strong organizational and multitasking skills needed for remote coordination.
- Resolved challenges with patience and problem-solving skills, adapting to clients’ needs—a crucial ability for handling customer inquiries and concerns.
- Provided guidance and reassurance, demonstrating active listening and rapport-building that fosters trust, much like assisting customers in a virtual environment.
Food Loin
Assistant Bakery Manager
01.2018 - 01.2021
Job overview
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Provided training and guidance to staff, showcasing leadership and mentorship abilities useful in customer-facing roles.
- Resolved customer complaints efficiently, turning negative experiences into positive outcomes—critical for maintaining client satisfaction in remote environments.
Education
Prince William GED ProgramManassas, VA
GED
12-2012
Skills
- Verbal and written communication
- Remote collaboration tools (zoom,microsoft team,googlework-space,ect)
- Scheduling and administrative support-conflict resolution and problem-solving
- Multitasking and time management
Certification
- {CPR} Training - 2021
- PCA - Personal Care Aide
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of [15] staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionFlexible work hoursPersonal development programs4-day work weekInterests
Walking out doors and exercising
Timeline
Home Health Aide
Care Advantage, Inc.
06.2020 - Current
Assistant Bakery Manager
Food Loin
01.2018 - 01.2021
Prince William GED Program
GED
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