Tanya Quiam
Administrative
Katy,TX
Summary
Dynamic professional with a positive attitude and strong organizational skills. Proven ability to collaborate effectively and manage sensitive information with discretion. Recognized for optimizing processes and maintaining accurate records, ensuring compliance and efficiency in fast-paced environments. Committed to delivering exceptional professional service and support to any team.
Overview
16
16
years of professional experience
Work History
Volunteer
HCESD48
07.2024 - Current
- Coordinate community outreach events to enhance public awareness of emergency services.
- Maintained accurate records of volunteer activities and participant engagement.
- Assist with many special events and programs.
- Promote environmental awareness with educational workshops and hands-on activities.
- Collaborate with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Assist the Community Risk Reduction department and billing department with data entry.
Director of First Impressions
Katy Funeral Home
12.2022 - Current
- Greet and assist families during initial consultations, providing compassionate support.
- Organize and maintaine funeral service documentation for compliance and accuracy.
- Maintain area near entrance and reception rooms to create welcoming and inviting environment for guests.
- Organize, maintain and update information in computer databases.
- Review and scan all client files and documents in HMIS and Compass.
- Update funeral services on schedule as needed daily
- Handle sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
- Train new hires on front desk procedures and company policies, ensuring consistency in service delivery across the team.
- Manage high call volumes with exceptional professionalism and efficiency, maintaining a positive company image.
- Conduct regular inventory checks of office supplies and equipment, ensuring optimal availability of resources at all times.
- Create all Pre Planning folders and At Need folders for all appointments.
Administrative Assistant
Kelly Services-Conoco Phillips
08.2013 - 02.2016
- Coordinated weekly conference meetings with all upper management in the Real Estate and Facilities department, engineers, Advisory Committee, and Steering Committee.
- Managed schedules and appointments for executives, optimizing time management.
- Assisted all new hires and visitors in receiving proper IDs and assigned parking lot authorization.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in making sufficient copies of reports and presentations, improving communication clarity.
- Ordered all meals for a staff of 15 to 40 personnel daily, and weekly conference meetings for the Real Estate and Facilities Department.
- Coordinated all travel arrangements, car rentals, hotel bookings, and itineraries for all management in the Real Estate and Facilities department, Steering Committee, and Advisory Committee.
- Completed an assignment of organizing the full ConocoPhillips Lower Land 48 file room.
- Assisted the Real Estate & Facilities Department and Lower Land 48 Department in ordering all proper files as needed, and sending all files back to their proper departments.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Self Contracted
Stream Realty Property Management
10.2011 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Created Heat tickets and assigned them to the proper personnel for all clients, including ConocoPhillips and BP, in four professional buildings.
- Reviewed and confirmed that all tenants and vendors had proper, valid, and up-to-date insurance.
- Printed and filed all new leases and documents for the property management team.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Receptionist
Momentum Contractors
01.2010 - 07.2011
- Coordinated scheduling for appointments and meetings, optimizing time management for staff and clients.
- Assisted in the printing of all new project blueprints and displaying them for project review.
- Organized all new incoming project bids according to their scope of work for property management.
- Developed and implemented filing systems that improved document retrieval speed and accuracy.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Entered all vendors and company clients & Contractors in Outlook.
- Sent company Christmas cards to all vendors, clients, and contractors.
Education
No Degree - Engineering
Houston Community College
Houston, TXHigh School Diploma -
Katy High School
Katy, TX01-1996
Skills
- Thrives in busy circumstances
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Self Motivated
- Hard working
Timeline
Volunteer
HCESD48
07.2024 - Current
Director of First Impressions
Katy Funeral Home
12.2022 - Current
Administrative Assistant
Kelly Services-Conoco Phillips
08.2013 - 02.2016
Self Contracted
Stream Realty Property Management
10.2011 - 08.2013
Receptionist
Momentum Contractors
01.2010 - 07.2011
No Degree - Engineering
Houston Community College
High School Diploma -
Katy High School