TANYA NAJIM
Mclean,VA
Summary
Committed-to providing assistance with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors. Strong written, oral, and interpersonal communication skills gained through coursework and work experience. Bilingual with interest an interest to further knowledge and skills in a career-oriented working environment with growth potential.
Overview
11
11
years of professional experience
Work History
Salesperson
Joes Hair LLC
McLean, VA
2024.04 - Current
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Resolved customer complaints promptly and efficiently.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Monitored inventory levels and placed orders as needed.
- Developed and implemented strategies to meet sales quotas.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
Attendant
Public Partnership LLC and Consumer Direct Care
2018.07 - Current
- Provide services for the consumer according to the Attendant Employment Agreement, and as directed by the EOR, such as personal care, companionship, homemaking assistance, custodial care, feeding, transportation, and non-clinical assistance.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Legal Administrator
Law Offices of Glenn Wainer
2019.09 - 2020.01
- Functioned as first point of contact for visitors to the office and communicating and interfacing directly with internal customers and outside law firms through both written and verbal correspondence
- Schedule management, utilizing advanced expertise with Outlook calendars and virtual resource tools to anticipate what information and data will be needed for appointments, meetings, and business travel
- Conference room scheduling, planning, supporting, and implementing logistics for executive level internal events, conferences, teleconferences, videoconferences, WebEx, internal training sessions, and customer meetings
- Reviewed, assessed, prioritized, and organized communications such as incoming calls, messages, and correspondence received
- Generated revenues by documenting and inputting attorney billable time and reimbursable expenses; preparing invoices; tracking payments
- Managed and organizing files, located onsite and offsite as well as electronically
- Worked as a team with other Legal Administrators and providing backup coverage as necessary
- Conducted research and generate reports, prepare legal correspondence and presentations, and maintaining various Law Department systems
- Expert presentation development support using tools such as Microsoft PowerPoint, Word, and Excel
- Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics, coordinating case preparation
- Conserved attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports, and legal documents
- Drafted letters and documents; collect and analyze information
- Translated documents in Arabic and Kurdish
Administrative Assistance
Berivan Childcare Services
2013.08 - 2014.09
- Perform clerical duties answering the telephone, taking messages and providing accurate information to consumers
- Provide support to administrative staff with fundraising, reports, newsletters, flyers, signs, letters, and memos
- Organize and provides assistance in program development as required by administrative staff
- Type a variety of documents, to include program brochures, newsletters, and flyers
- Maintain office supply inventory
- Maintain records, corresponds with parents and staff through e-mail, phone or mail
- Run daily reports, prints receipts, and makes bank deposits
- Register new students to the program
- Other duties as assigned by the Director
Education
BACHELOR OF ARTS - INTERNATIONAL STUDIES
GEORGE MASON UNIVERSITY
05.2018
ASSOCIATES OF GENERAL STUDIES -
NORTHERN VIRGINIA COMMUNITY COLLEGE
05.2018
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Call handling
- Scheduling
- Mail handling
- Billing and coding
- Proofreading documents
- Copywriting and editing
Timeline
Salesperson
Joes Hair LLC
2024.04 - Current
Legal Administrator
Law Offices of Glenn Wainer
2019.09 - 2020.01
Attendant
Public Partnership LLC and Consumer Direct Care
2018.07 - Current
Administrative Assistance
Berivan Childcare Services
2013.08 - 2014.09
BACHELOR OF ARTS - INTERNATIONAL STUDIES
GEORGE MASON UNIVERSITY
ASSOCIATES OF GENERAL STUDIES -
NORTHERN VIRGINIA COMMUNITY COLLEGE