Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Olsen

Meridian,ID

Summary

Adept at enhancing customer satisfaction, demonstrated through a proven track record at Amazon and Albertsons Grocery Store. Excelled in safe driving practices and strong communication, significantly reducing package damage and crafting custom cake designs. Reliably met strict delivery timelines and upheld high-quality standards in baked goods production, showcasing vehicle maintenance knowledge and attention to detail.

Overview

12
12
years of professional experience

Work History

Amazon Delivery Station/Flex Driver

Amazon
05.2020 - Current
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.

Cake Decorator

Albertsons Grocery Store
04.2012 - 10.2016
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.

Baker

Ridleys
12.2012 - 04.2016
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Education

GED -

Treasure Valley Community College
Ontario, OR
05.2005

Skills

  • Strong Communication Skills
  • Safe Driving Practices
  • Reliability and punctuality
  • Vehicle maintenance knowledge
  • Patience and Perseverance

Timeline

Amazon Delivery Station/Flex Driver

Amazon
05.2020 - Current

Baker

Ridleys
12.2012 - 04.2016

Cake Decorator

Albertsons Grocery Store
04.2012 - 10.2016

GED -

Treasure Valley Community College

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Tanya Olsen