Tanya Popp
La Salle,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
Work History
Lead Certified Medical Assistant
Northwestern Medicine
03.2013 - Current
- Improved patient satisfaction by providing exceptional care and attention to their needs during medical appointments.
- Streamlined administrative tasks for increased efficiency by maintaining accurate patient records and scheduling appointments promptly.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Ensured optimal inventory levels were maintained by monitoring supplies usage and submitting replenishment orders as needed.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
- Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
- Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
Delivery/Receiving Department Manager
Lowes Home Improvment
10.2003 - 02.2011
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Certificate - Medical Assisting
Everest College - Chicago
Chicago, IL02.2013
Skills
- Critical Thinking Abilities
- Adaptability and Flexibility
- Inventory Management
- Empathy and Compassion
- Staff Training and Development
- Time Management Abilities
- Immunization Administration
- Team Supervision
- Vital Signs Monitoring
- Multitasking Capabilities
- First Aid and CPR Certification
- Clinical Leadership
Timeline
Lead Certified Medical Assistant
Northwestern Medicine
03.2013 - Current
Delivery/Receiving Department Manager
Lowes Home Improvment
10.2003 - 02.2011
Certificate - Medical Assisting
Everest College - Chicago
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