Brandi Wallace
Royse City,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
16
16
years of professional experience
Work History
Lead Certified Medical Assistant
CareNow Urgent Care
12.2020 - Current
- Provided exceptional patient support, addressing concerns and facilitating seamless appointment scheduling.
- Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
- Developed training programs for new medical assistants, resulting in increased competency and productivity.
- Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
- Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
- Increased patient satisfaction rates through proactive follow-ups on lab results and timely communication of pertinent information.
Certified Medical Assistant
Ut Southwestern Medical Center
01.2015 - 01.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Certified Medical Assistant
Heart To Heart Hospice
01.2008 - 01.2015
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Certified Medical Assistant -
The College of Health Care Professions
Houston, TXSkills
- Clinical Leadership
- Collaboration and Teamwork
- Vital signs monitoring
- Critical thinking abilities
- Documentation accuracy
- Staff Training and Development
- Immunization Administration
- HIPAA Compliance
- Electronic Health Records
- Specimens collection and processing
- Medical Terminology
- Phlebotomy
Timeline
Lead Certified Medical Assistant
CareNow Urgent Care
12.2020 - Current
Certified Medical Assistant
Ut Southwestern Medical Center
01.2015 - 01.2020
Certified Medical Assistant
Heart To Heart Hospice
01.2008 - 01.2015
Certified Medical Assistant -
The College of Health Care Professions
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