Lead Certified Medical Assistant at Corewell Health with expertise in medical administration and patient care coordination. Proficient in Epic Systems and effective communication, enhancing patient experiences and training new staff. Streamlined operations through efficient clinical staff management and commitment to high standards in medical history recording and procedure assistance.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Lead Certified Medical Assistant
Obstetrics and Gynecology, Corewell Health
Royal Oak
05.2013 - Current
Coordinated patient appointments and managed scheduling for obstetrics and gynecology services.
Educate patients on treatment plans and medication management for reproductive health.
Train new staff on office procedures, patient care standards, and technology use.
Communicates effectively with patients to address concerns and provide support services.
Maintains medical records, including updating information into the electronic health record system.
Assists in patient care management by scheduling appointments, verifying insurance coverage, and obtaining authorizations for procedures.
Serves as a liaison between physicians and nurses and hospital staff when coordinating complex cases.
Communicates effectively with other healthcare providers both verbally and through written documentation.
Assist doctors with pap smears, Mirena/Paragard placements and removals, biopsies, colposcopies, group beta-strep testing, affirm testing, STD testing, Nexplanon placements/removals, and vulvar biopsies.
Performed Depo-Provera, Rhogam, Tetanus, and flu vaccine injections.
EMR- EPIC.
Obtained client medical history, medication information, symptoms, and allergies.
Schedule patient appointments and surgeries.
Obtain prior authorizations for surgeries and medications.
Act as a lead medical assistant over employees to maintain the flow of the workplace.
Collaborate with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
Document vital signs and health history for patients in clinic and hospital environments.
Complete clinical procedures and gather patient data for interpretation by the physician.
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