Jhoana Jonson
Des Plaines,IL
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
Endeavor Health
01.2023 - Current
- Handle a fast-paced clinic that oversees 30-50 patients a day.
- Orient and train new staff on proper procedures and policies.
- Work collaboratively with other preceptors, clinical educators, and supervisor to ensure that staff are informed of any changes or new protocols.
- Obtain accurate vital signs according to organizational guidelines. -Anticipate/set-up equipment or supplies needed for visit. -Assist practitioners with procedures such as: electrocardiograms (ECGs/ EKGs), administer immunizations, perform phlebotomy, collect specimens, and conduct CLIA testing as instructed by the provider.
- Elevate patient experience through efficient rooming processes, preparing examination areas for scheduled appointments without delays.
- Participate actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goals objectives.
- Exceeds patient expectations through prompt communication with both medical professionals and clients, ensuring timely resolution of any concerns or questions.
Correctional Medical Assistant
CERMAK HEALTH SERVICES
08.2022 - 12.2022
- Administered hepatitis vaccine to inmates as ordered by MD.
- Conducted tuberculosis screenings for inmates to prevent the spread of the disease
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Reported positive syphilis cases within the correctional facility to infection control doctor to initiate necessary interventions and report data to Illinois Department of Public Health.
- Ensured clinics followed protocols and guidelines set by the National Commission on Correctional Healthcare, prioritizing safety and quality of care.
Certified Medical Assistant
Rush University Medical Center Pulmonary & Critical Care Department
05.2022 - 08.2022
- Assured efficient patient flow through site.
- Escorted patient to exam room, identify patients with 2 identifiers, and prepares patient for examination.
- Documented vital signs, height, weight, reason for visit, allergies, medication list accurately through electronic medical records (EPIC system).
- Ensured patient receives needed durable medical supply (i.e. Oxygen tank, portable oxygen concentrator, nebulizer, etc.) per provider's order.
- Relayed test results via mychart or phone.
Medical Assistant
Rush University Medical Center (MultiSpecialty)
08.2021 - 05.2022
- Assured efficient patient flow through the site.
Certified Medical Assistant/Patient Support Associate
NorthShore University HealthSystem
09.2019 - 08.2021
- Provided cross-coverage to other clinical areas as assigned.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greeted and registered patients accurately by verifying current demographic and contact information.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Certified Medical Assistant
Northwest Community Healthcare
07.2017 - 09.2019
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Certificate - Medical Assisting
Northwest Suburban College
Rolling Meadows, IL01.2017
Skills
- Staff Training and Development
- Immunization Administration
- First Aid and CPR Certification
- Direct Patient Care
- Ambulatory Care
- Adaptable
- Electronic Medical Records (EPIC SYSTEM)
- Fluent in Tagalog
Certification
- CMA - Certified Medical Assistant
Timeline
Lead Certified Medical Assistant
Endeavor Health
01.2023 - Current
Correctional Medical Assistant
CERMAK HEALTH SERVICES
08.2022 - 12.2022
Certified Medical Assistant
Rush University Medical Center Pulmonary & Critical Care Department
05.2022 - 08.2022
Medical Assistant
Rush University Medical Center (MultiSpecialty)
08.2021 - 05.2022
Certified Medical Assistant/Patient Support Associate
NorthShore University HealthSystem
09.2019 - 08.2021
Certified Medical Assistant
Northwest Community Healthcare
07.2017 - 09.2019
Certificate - Medical Assisting
Northwest Suburban College
- CMA - Certified Medical Assistant
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