Adaptable storage facility manager with strong experience in tenant support, lease paperwork, and payment follow-up. Known for clear customer service, secure access control, and reliable property oversight. Focused on efficient operations, safety compliance, and well-maintained facilities.
Overview
15
15
years of professional experience
Work History
Onsite Storage Manager
Eastside Road Self Storage
Redding, California
06.2011 - 09.2026
Managed delinquent accounts, sent notices, and followed up on payments to maintain tenant compliance.
Supported tenant account records, leases, and payment processing at Eastside Road Self Storage.
Welcomed customers and answered storage rental questions with clear, friendly service.
Promoted available units, access options, and storage services to callers.
Monitored gate access and secured facility entrances, locks, and units.
Inspected property, reported maintenance issues, and coordinated repair requests to ensure facility upkeep.
Ensured all safety protocols were followed when handling hazardous materials.
Reviewed operating procedures to identify improvement opportunities for an optimized workflow.
Conducted regular inspections of equipment used in the warehouse to identify potential maintenance needs.
Self Storage Manager
Redding Airport Self Storage
Redding, California
11.2024 - 03.2026
Organized, delegated and monitored daily operations of self-storage facility.
Developed marketing campaigns in order to promote the business and increase occupancy rates at the facility.
Processed rentals, move-ins, move-outs, and lease paperwork for storage tenants.
Trained new hires on proper safety protocols and operational procedures within the facility.
Planned staff schedules according to business needs while ensuring efficient coverage of shifts.
Inspected storage units, gates, and grounds for cleanliness and security.