Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Randall

Tampa,FL

Summary

Aspiring to continue another adventuresome career by pursuing Aviation and Piloting after a challenging experience in Sales and Negotiation in different industries.

Overview

23
23
years of professional experience

Work History

Airplane Concierge

PrimeFlight
09.2023 - Current
    • Collaborated with pilot and technicians concerning the airplane seating, galleys and lavatories before departure.
    • Maximized guest satisfaction by promptly addressing concerns and resolving issues that occurred during the flight while maintaining professionalism
    • Managed a variety of tasks simultaneously for a fleet of airplanes with quick turns and airplanes remaining overnight; also oversee designated areas on the plane(s) for passenger safety and concerns.
    • Improved overall passenger satisfaction by exceeding expectations in all aspects of concierge, security and cleanliness of the entire fleet consistently.

Hazardous Technician

Moffitt Cancer Institute
05.2022 - 06.2023
    • Responsible for up 12 offices including a large wet lab to independently disinfect the environment after chemists and doctors perform research from human specimens to obtain a diagnosis for proper medications to be administered to cancer patients.
    • Trained new Hazardous Technicians on standard operating procedures, ensuring consistency across the team reducing workplace accidents according to OSHA.
    • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
    • Completed job reports and logs immediately following service calls.

Realtor

Century 21 List With Beggins
08.2001 - 03.2017
    • Negotiated favorable contract terms for clients, Strengthened professional reputation through consistently positive client referrals from satisfied customers.
    • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales; also educated prospects looking to sell or buy on current market conditions, legal requirements and financing.
    • Nurtured investor portfolios consisting of commercial properties, multifamily, mobile home parks and 5013c organizations; developed and presented proposals to sellers to raise awareness of potential real estate investments.
    • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying and selling process for clients.

Consumer Sales Consultant

Verizon, FL
09.2007 - 03.2011
  • Delivered high-quality presentations to customers, effectively communicating the attributes of Fiber Optics and the product's results. Negotiated favorable contract terms for clients.
  • Handled over 80 escalations daily with an interdisciplinary group by applying proper solutions to retain consumers which resulted in generating revenue and a larger footprint for Verizon.
  • Chosen to deliver outstanding service to consumers to maintain and extend relationships for future business opportunities by controlling churn.
  • Improved client satisfaction by effectively managing personal and business sales consistently.

Education

Occupational Safety & Health Administration - OSHA

Tampa Vocational Institute
Tampa, FL
02.2023

Florida Real Estate License - Real Estate

Bob Hogue School of Real Estate
St. Petersburg, FL
08.2000

Bachelor of Arts - Criminology

University of South Florida
Tampa, FL
05.1998

Skills

  • Consultative Sales
  • Customer Service
  • Safety Procedures
  • Management Interaction
  • Conflict Resolution
  • Networking capabilities
  • Professional demeanor
  • Aviation Regulations

Timeline

Airplane Concierge

PrimeFlight
09.2023 - Current

Hazardous Technician

Moffitt Cancer Institute
05.2022 - 06.2023

Consumer Sales Consultant

Verizon, FL
09.2007 - 03.2011

Realtor

Century 21 List With Beggins
08.2001 - 03.2017

Occupational Safety & Health Administration - OSHA

Tampa Vocational Institute

Florida Real Estate License - Real Estate

Bob Hogue School of Real Estate

Bachelor of Arts - Criminology

University of South Florida

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Tanya Randall