Ta'Nya Riley
Norwood,MA
Summary
Dedicated suite runner with strong initiative and adaptive learning. Ensured timely food delivery and maintained high food safety standards, contributing to exceptional guest satisfaction.
Overview
2
2
years of professional experience
Work History
Suite Runner
Kraft Group
Foxborough, MA
12.2025 - Current
- Delivered prompt service to guests, ensuring high satisfaction levels in suite areas.
- Assisted in inventory management by restocking supplies and maintaining cleanliness.
- Supported team members during events, facilitating seamless operations and guest experiences.
- Communicated effectively with staff to coordinate timely food and beverage delivery.
- Monitored suite amenities, ensuring all items met quality standards for guest enjoyment.
- Facilitated smooth communication between suite guests and team members, addressing any questions or concerns quickly and professionally.
Lifeguard Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Norwood, MA
12.2023 - Current
- Instructed lifeguard training courses, ensuring adherence to safety protocols and best practices.
- Developed engaging lesson plans tailored to various age groups and skill levels.
- Evaluated student performance, providing constructive feedback to enhance skills and confidence.
- Mentored junior instructors, fostering a collaborative learning environment and improving overall team effectiveness.
- Implemented new training techniques based on industry standards to enhance instructional quality.
- Conducted regular safety drills, reinforcing emergency response procedures among staff and trainees.
Education
High School Diploma - Business
Massachusetts Bay Community College
Wellesley Hills, MA06-2028
High School Diploma -
Norwood High School
Norwood, MA06-2025
Skills
- Initiative-taking
- Adaptive learning
- Timely food delivery
- Food safety
Timeline
Suite Runner
Kraft Group
12.2025 - Current
Lifeguard Instructor
Goldfish Swim School & Goldfish Swim School Franchising
12.2023 - Current
High School Diploma - Business
Massachusetts Bay Community College
High School Diploma -
Norwood High School