TANYA ROBERTSON
Mattoon,Illinois
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
8
8
years of professional experience
Work History
Laundry Aide
Hilton Garden Inn
11.2022 - Current
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
Laundry Assistant
Yona Solutions
08.2020 - 11.2022
- Coordinated pickups and deliveries of laundry items as needed, ensuring punctuality every step of the way.
- Maintained a safe working environment by adhering to all relevant health and safety guidelines, ensuring both employees and customers were protected from potential hazards.
- Contributed to a positive workplace atmosphere through effective communication with coworkers and management staff alike.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
Garden Associate
Home Depot
03.2020 - 07.2020
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Customer Service Representative
Rural King
11.2019 - 01.2020
- Followed up promptly on all unresolved cases from previous shifts
- Performed data entry tasks accurately and in a timely manner
- Demonstrated excellent communication skills, both verbal and written, to effectively interact with customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Investigated and researched issues to determine root causes and appropriate resolution methods.
Retail Sales Associate
Carsons
11.2016 - 01.2017
- Cleaned and organized sales floor
- Bagged and packaged purchases and wrapped gifts
- Greeted customers.
Education
A.A In Desktop, Graphic Design -
Lake Land College
Mattoon, Illinois09.2009
Skills
- Laundry folding and storage
- Color separation
- Laundry equipment operation
- Sorting and transport
- Garden maintenance
- Plant watering
- Worker Training
Affiliations
- Alpha Phi Omega
Timeline
Laundry Aide
Hilton Garden Inn
11.2022 - Current
Laundry Assistant
Yona Solutions
08.2020 - 11.2022
Garden Associate
Home Depot
03.2020 - 07.2020
Customer Service Representative
Rural King
11.2019 - 01.2020
Retail Sales Associate
Carsons
11.2016 - 01.2017
A.A In Desktop, Graphic Design -
Lake Land College
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