TANYA ROBERTSON
Mattoon,Illinois
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
8
8
years of professional experience
Work History
Laundry Aide
Hilton Garden Inn
Mattoon, IL
11.2022 - Current
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
Laundry Assistant
Yona Solutions
08.2020 - 11.2022
- Coordinated pickups and deliveries of laundry items as needed, ensuring punctuality every step of the way.
- Maintained a safe working environment by adhering to all relevant health and safety guidelines, ensuring both employees and customers were protected from potential hazards.
- Contributed to a positive workplace atmosphere through effective communication with coworkers and management staff alike.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
Garden Associate
Home Depot
Mattoon, IL
03.2020 - 07.2020
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Customer Service Representative
Rural King
11.2019 - 01.2020
- Followed up promptly on all unresolved cases from previous shifts
- Performed data entry tasks accurately and in a timely manner
- Demonstrated excellent communication skills, both verbal and written, to effectively interact with customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Investigated and researched issues to determine root causes and appropriate resolution methods.
Retail Sales Associate
Carsons
11.2016 - 01.2017
- Cleaned and organized sales floor
- Bagged and packaged purchases and wrapped gifts
- Greeted customers.
Education
A.A In Desktop, Graphic Design -
Lake Land College
Mattoon, Illinois09.2009
Skills
- Laundry folding and storage
- Color separation
- Laundry equipment operation
- Sorting and transport
- Garden maintenance
- Plant watering
- Worker Training
Affiliations
- Alpha Phi Omega
Timeline
Laundry Aide
Hilton Garden Inn
11.2022 - Current
Laundry Assistant
Yona Solutions
08.2020 - 11.2022
Garden Associate
Home Depot
03.2020 - 07.2020
Customer Service Representative
Rural King
11.2019 - 01.2020
Retail Sales Associate
Carsons
11.2016 - 01.2017
A.A In Desktop, Graphic Design -
Lake Land College