Tanya Rojo
Alvin,TX
Summary
Knowledgeable professional with expertise in navigating complex verification processes and ensuring accuracy and compliance in claims processing. Recognized for effective collaboration, adaptability, and a steadfast commitment to achieving team goals while maintaining a focus on precision and compliance in all tasks.
Overview
5
5
years of professional experience
Work History
Benefits Verification Specialist
Everise
Tahlequah, OK
08.2024 - 05.2025
- Remotely conducted comprehensive benefits verifications for insurance claims, ensuring accuracy and compliance with regulations.
- Managed high-volume inbound calls , ensuring timely responses related to medical claims.
- Secured pre-authorizations for procedures and medications in line with insurance requirements.
- Increased accuracy in verifying patient eligibility through diligent cross-checking of multiple databases before finalizing claim submissions approximately 100 per week .
Medical Assistant
SynergenX
Webster, TX
08.2021 - 01.2023
- Entered and updated patient information in electronic health records, ensuring HIPAA compliance.
- Administered patient care including vital signs, history intake, and preparing examination rooms approximately 80 patients a day .
- Collected and labeled laboratory specimens for accurate testing preparation .
- Scheduled follow-up appointments and facilitated specialist referrals and confirmed completion of necessary tests or procedures.
Bank Teller
Wells Fargo
Pasadena, TX
01.2020 - 02.2021
- Processed between 140 customer transactions efficiently while ensuring compliance with banking regulations daily .
- Managed loan payments to support branch operations and strengthen client relationships.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
HIGH SCHOOL DIPLOMA -
Pasadena High School
Pasadena, TX06.2011
Skills
- Effective time management
- Analytical problem solving
- Strong organizational skills
- Technical expertise
Timeline
Benefits Verification Specialist
Everise
08.2024 - 05.2025
Medical Assistant
SynergenX
08.2021 - 01.2023
Bank Teller
Wells Fargo
01.2020 - 02.2021
HIGH SCHOOL DIPLOMA -
Pasadena High School