Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Bryant

Dallas

Summary

Detail-oriented and results-driven professional with extensive experience in healthcare administration, medical billing, and benefits verification. Skilled in managing patient accounts, insurance verification, and ensuring accuracy in high-volume environments. Strong communicator committed to excellent service and efficient operations.

Skilled Benefits Verification Specialist with significant background in healthcare and insurance industries. Familiarity with analyzing employee benefits, interpreting insurance policy terms, and liaising between medical providers and patients for benefit clarifications. Strong communication skills coupled with adeptness at using software tools for record-keeping and reporting. Previous work shows tangible impact through improved patient experiences and streamlining of benefits verification processes.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Benefits Verification Specialist

Urology Partners of North Dallas
Dallas
2016.03 - 2025.12
  • Verified patient insurance benefits and eligibility
  • Communicated with insurance providers for coverage and authorizations
  • Reduced claim denials by confirming details upfront
  • Explained financial responsibility to patients

Medical Billing Account Representative

99 Healthcare Management
2011.10 - 2016.02
  • Managed patient billing and insurance claims
  • Followed up on claims for timely reimbursement
  • Resolved denied claims and billing issues
  • Maintained accurate patient account records

Education

Bachelor of Science - Digital Media

Southern Methodist University
Dallas, TX
2009.08 - 2013.05

Skills

  • Insurance Verification
  • Medical Billing
  • Claims Processing
  • Patient Accounts Customer Service
  • HIPAA Compliance
  • Attention to Detail
  • Microsoft Word
  • Microsoft Excel
  • Problem Resolution
  • Time Management
  • EOB Analysis
  • Revenue Cycle Support
  • Insurance Eligibility Verification
  • Billing compliance
  • Patient eligibility
  • Customer relationship management
  • Claim tracking
  • Medical billing
  • Attention to detail
  • Effective communication
  • Adaptability
  • Healthcare regulations
  • Accuracy and precision
  • Documentation and reporting
  • HR compliance
  • Relationship building
  • Open enrollment
  • FMLA comprehension
  • Benefits administration
  • Verbal and written communication
  • Employee benefits laws

Timeline

Benefits Verification Specialist

Urology Partners of North Dallas
2016.03 - 2025.12

Medical Billing Account Representative

99 Healthcare Management
2011.10 - 2016.02

Bachelor of Science - Digital Media

Southern Methodist University
2009.08 - 2013.05
Caitlin Bryant