Benefits Verification Specialist
Tammy Rosano
B&R Payees
Calimesa,CA
8
years of professional experience
Organized healthcare support professional with 8+ years of experience coordinating appointments, referrals, provider schedules, and insurance updates. Skilled in authorization processing, record accuracy, and cross-department communication. Focused on improving patient flow, maintaining compliance, and delivering dependable service that supports smooth care operations.
Work History
Benefits Verification Specialist
2 Months- Verified client eligibility for benefit programs at B&R Payees, ensuring compliance and accuracy of payee accounts.
- Reviewed benefit documents for accuracy and completeness, identifying and correcting missing details and errors.
- Reviewed documentation for accuracy and compliance.
- Revised verification records to maintain current and accurate information in company files and case notes.
Customer Support Coordinator
8 Years- Coordinated patient appointments, referrals, and provider schedules in fast-paced care settings.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Supported front desk workflows while maintaining confidentiality and service standards.
- Assisted with authorizations, referrals, and care plan coordination across departments.
- Scheduled appointments for patients and coordinated follow-up visits.
- Verified insurance details and updated patient records using electronic health systems.
Education
- Dental Front Office Certification
High School Diploma
Skills
Benefits verification
Insurance verification
Authorization processing
Insurance eligibility
Referral management
Patient coordination
HIPAA Regulations
Problem solving
Time management
Customer service
Communication skills
Timeline
Benefits Verification Specialist
B&R Payees
08.2026 - 10.2026Read More
Customer Support Coordinator
Optum
08.2018 - 08.2026Read More
Colton Redlands Yucaipa Adult Education
from Dental Front Office Certification
Read More
Dwight D. Eisenhower High School
High School Diploma
Read More