Jakayla Neal

Verify benefits and information for patients applying for the Irhythm heart monitor.

• Assist Patients with getting help for a medication named Eliquis. My everyday duties pertained to Data Intake, processing applications, Medicare and Medicaid, and Pharmacy Benefit Verification.

• Handling customer service questions and situations and discussing car insurance. Also educating customers on insurance and handling multiple situations.

• Input correct data and information for customers interested in KERA Program. On occasion, made outbound calls to collect and enter correct data needed for tenants/landlords.

• Troubleshoot technical issues, set appointments and provide education to customers for all devices.
• (11 months)

• Discuss financial information with cardholders in an attempt to collect a debt.
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• Take orders at register, handle cash, give dine-in orders. Clean & stocked register area and kept front end clean.
• (3 months)

• Bring hot food out to hungry customers, handle cash, stock, keep area clean. I have some experience in Drive-thru.
• (4 months)